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five star towing & transport inc
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Five Star Towing & Transport INC Info | Compare Moving Quotes

Google Reviews: 3.1/5

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icon_mdetailEmail FIVESTARTOWINGTRANSPORT@GMAIL.COM
icon_mdetailCall +1(916) 685-7717
icon_mdetailMap 8979 Elk Grove Florin Rd, Elk Grove, CA 95624, United States
icon_mdetailNationwide DOT No.: 2371310

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Reviews

Rate This Business
3.1
Average Rating
60%
0%
0%
0%
40%
Unfortunately the woman I spoke to was completely unhelpful, quoting me $750 (!!) to travel 14 miles to jump my dead battery, which would have taken 5 minutes tops. I understand if you're in the middle of dinner or just don't want to leave the house for the rest of the evening (it was 7:30pm), but please just say so next time instead of quoting an absurd amount to someone who is stranded in a remote area and looking for assistance. There are FAR better towing services in this area (CALL RIDGELINE TOWING) -- luckily I spoke to them just after this extremely frustrating phone call.
DE
Denise English
1/5 | a week ago
5 stars for Five Star. 😂 We had a coolant hose fitting crack while drive I-80 east bound. Called and spoke with Ms. Christine who was so helpful both times we spoke. She did not pressure us to use their services, and gave as much help as she could answering all of our questions. We later, called another towing company who did not compare, so we later called back and got their services. Nick came out and you would’ve thought we were not stranded on the side of the road for hours. His jokes, and passion for his job was top tier! Thank you Five Star!
FT
Fredrique Thompson
5/5 | a year ago
I've been in California for 35 years and I've dealt with many towing companies but what these guys did to get us off 80 with our toy hauler was one of the most amazing things I've seen and I just want to thank the guys and how they specially treated this situation over the weekend God bless your crew thank you 5 star 5 star all day
Ms
Mark storm
5/5 | 2 years ago
The driver sent out to help me was very kind and helpful. The management on the other hand was a nightmare. I was told by the driver, the police officer, and my insurance that a phone call would be sufficient to authorized the release of my vehicle to my insurance, however upon calling they did not release my vehicle. I politely gave management feedback that the driver could be better informed and better inform customers like me about what to expect. The manager began yelling and being generally rude and non-compliant and after driving an hour up to sign papers to release the car in person the manager then again began belligerently yelling at me and I had to contact chp to mediate. The manager had to be removed from the situation so that I could sign a piece of paper because that was all I needed to do. Overall terrible customer experience, would NOT recommend!
AS
Anitra S
1/5 | a year ago
Highly recommend!!  My kid locked my keys in the car, along with her spare set, and we had no way of getting into our truck for our early morning appointments.   Five Star to the rescue!!!  He came out in pitch black, well after quittin' time, and had us back in our truck, keys in hand, in mere seconds.  Best customer service I've received in a long time.  They care about their customers, you're not just another job/paycheck to them.  Call them for your emergency roadside needs, they're good people.
fw
fernie williams
5/5 | 3 years ago

FAQs

  • What services does Five Star Towing & Transport Inc offer?

    Ans: Five Star Towing & Transport Inc offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • Who will bring the packing supplies?

    Ans: Five Star Towing & Transport Inc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Can the Five Star Towing & Transport Inc disassemble and reassemble furniture?

    Ans: Five Star Towing & Transport Inc can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Five Star Towing & Transport Inc will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • Does Five Star Towing & Transport Inc offer free moving estimates?

    Ans: Yes, Five Star Towing & Transport Inc offers free moving estimates.

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