forte commercial services

I had a flat tire and had to pull over to the side of the freeway. I called Fortes and the receptionist answered the phone right away and took all of my information pertaining to where I was stranded and told me that a town truck would be in my area in about 20 minutes. Within 20 minutes a tow truck showed up and the driver was a super nice guy and he asked me where I wanted the car towed. I told him and he towed my car and we had a nice chat while driving to the service station. My car got dropped off, I paid the driver and I was good to go! Within an hour of my flat tire, Fortes came and picked up my car and had it dropped off! Superior service!! Thanks again Fortes!!! Hopefully I won't need a reason to have any of my cars towed in the future, but if I do, you'll be the tow company I will be calling without a doubt!!

I hadn't driven my car for weeks due to a health issue. So it wasn't surprising that it wouldn't start. AAA sent Fortes Bros. to help. Oscar was so nice and explained everything. He replaced my battery (2017) with one he brought along. Kudos to Oscar for quick, friendly service!

I'd like to thank Rener and Fortes Bros. My day was off to a rough start yesterday. I'm a contractor and had a 630am appointment at 6am my truck wouldn't start. Called AAA and Rener was there in 30min. While I was waiting I Googled how long does a truck battery last and it had been time to replace it. He had one and I learned my battery in under the drivers seat....I did not know that. He was fast , very professional, kind and made the entire experience pleasant! Made it to my job at 715 and had a great day, thank you! Best- Kenny

I can't believe the disrespect, unprofessionalism, and discriminative! I just got in Cali from New York for my grandson's first birthday. I was dropping off presents at my son's apartment for my grandson. And when I came back out I found my vehicle was gone! Yes it was in a fire lane. But I literally wasn't there for 5 min. But anyway when I got my truck back. My 2018 Tundra was dented all over and my bumper is almost ripped off! When I got in back I reviewed the video on my dash cam. And the guy came in with no lights on not even caution lights hooked and booked! And almost dropped my truck the bumper caught the truck. And side swiped my tuck on a fence. So when I came there to complaine. A guy came out named pablo. Said move you fn vehicle over in this parking spot or I won't help you trying to show Authority. I moved it over there. He tosses a clip board at me and said fill this out and started to take photos. I said I'm sorry I have dyslexia and I need help filing this out! With dyslexia when I'm upset or have a migraine I can only see partial of letters and sometimes they moves! He had the audacity to say to me what are you slow and repetitively calling me a Reta**. I am a business owner and work hard for everything I have. This is my work truck that I have worked for hard so many years. It is almost paid off and they just treated it like it was trash, and treating me so inhumanely that no person should be treated! I am beyond hurt and disgusted! I pray this reaches many and this business will fail! One last thing I also called multiple times to speak to a supervisor and they keep pushing me to a voicemail and not even take care of the complaint!

This place is TOP NOTCH. I needed a tow asap and had some insurance issues. Fortes told me "we are here to help people" and that is exactly what they did. Very professional, communication was A+ and they were very reliable. So satisfied and a ton off my shoulders with their help. 5 STARS!!!!!