Green Van Lines INC Info | Compare Moving Quotes

I was told I would be receiving 24-48 hours notice before pickup. That didn't happen. I received a text after 9pm the night before (thankfully I knew roughly which day it would be for my own planning). Per the agreement, I would be notified of when my stuff would be loaded and shipped, along with driver information. That never happened. I kept reaching out for an estimated delivery; no response. After two weeks, I finally received a call (from some driver from some some other trucking service) they were delivering my stuff the next day. Then they tell me they need another $500 to move my stuff from one truck to another because the trailer couldn't make it the development. Fine. Two guys show up and deliver my stuff (charged me even more because of an elevator and a few more steps). As soon as I saw the first three boxes come in, I knew there would be an issue (luckily I packed my own stuff and trusted myself to do a good job. Thankfully!!) My wooden TV stand was ruined, and they tore the material on my bed frame. Then, the guys start to put my bed together, only to realize they don't actually have tools to do so. While all of this was going on, one of the guys was going on even telling me I've been ripped off, and trying to get me to use him directly for any future relocation. Next day as I'm going through boxes, I realize one of my boxes is missing. Instead, they had delivered someone else's stuff (and unfortunately the box isn't even labeled so I don't even know who it belongs to). I try and contact the dispatch number listed on my invoice (as the main line stated is no longer in service), I manage to get in touch with whomever I spoke with, and even sent him a text message of a picture of my box ID, and have yet to hear back. I sent a message to an email I was provided for the damage to my TV stand, and have not received any kind of response. Between the lack of communication, lack of professionalism, and lack of respect for my time, for the amount of money you will ultimately spend on moving, I'd highly suggest staying away from Green Van Lines at all costs.

The service provided was exceptional. Communication and follow-up were consistently thorough, and the level of care was outstanding. The process was completed seamlessly and without any complications. I will certainly consider using their services again!!

Green Van Lines stole thousands of dollars of my money, lied to me, and broke a number of my belongings. I was told that they'd be using their own truck, but when it arrived it was a rental. I was told the delivery would be within 2-4 days, only for it to take 7. I was quoted $3200 without a walk-through, then once they'd loaded all my belongings on the truck, they demanded an additional $3,288. In addition, they broke $580 worth of my belongings, including a 31' work monitor, and my desk, as well as making a hole in the wall of my new rental. I reached out to them via email 4 times and by phone 5, to no reply. They are scam artists! Save your money and hire someone who does an actual walk-through!

Broke 5 things during my move including my adjustable base. The quote on quote insurance was only trying to give me a 50 dollars after it broke. Tried to charge extra after I described in great detail what needed to be done and the walk toward the apartment. One of the movers was really rude. I don't recommend. I'll just pay more for the real professionals next time.

Terrible!! This company is also One Stop Relocation. Overcharged the day of the move. Less items on inventory but more money? Really? No way to measure the shipment you can only take their word. Truck also broke down. Buyer beware.