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hendricks dependable transport llc
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hendricks dependable transport llc

Google Reviews: 3/5

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iconBox hendricks dependable transport llc Information

icon_mdetailMap 1201 Sportsman Trail, Rocky Mount, NC 27804, United States
icon_mdetailNationwide DOT No.: 3005211

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Reviews

Rate This Business
3
Average Rating
20%
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80%
I cannot recommend this company and their services based on my experience. There were repeated issues with delivery accuracy; it took three attempts to deliver a complete 1 pallet with 6 boxes as stated on the shipping document. The interactions with the office staff and driver were less courteous than expected. I believe improvements in operations, delivery accuracy and staff training could significantly enhance customer experience.
A
Ann
1/5 | 8 months ago
The worst customer service ever, not suggest to anyone, you might save a little on shipping then you lost control on when your shipment will arrive. The customer service do not service but force you to accept unreasonable appointment.
LL
Lotus Long
1/5 | 8 months ago
Horrible company!!!!Don't use them for your deliveries. They said attempted to pick up and that's a lie they did not attempt anything. Second try they said successful to pick up shipment. Then today on day of delivery they said doc made a mistake didn't load shipment and driver arrived with no shipment. Customer service is horrible manager not available and they said we are human we make mistakes. I think that the workers represent the company and something as far as training or doing their job is not being done correctly. We paid for the delivery and now no way to compensate us or rectify us for the late delivery and it was a wholegood part needed for an emergency repair. Stay away from this company.
do
diana orozco
1/5 | 2 years ago
They are nice and friendly people but the delivery aspect of the company sucks rocks!!!!! I could understand if it was once in a blue moon that they were late on delivery time but they constantly miss delivery appointments!!! Example, the business I work for requires delivery by noon because of the materials we are receiving on the shipments need to be used that day for production. I call my vendor who sends us the materials and they call “DHE” for an ETA and DHE’s response is “well we are running behind today, driver should be there within the hour” constantly!!! If I could give the customer service and company status a zero star or negative star I would because all the time we are held up in our production because “DEPENDABLE” Highway Express is so UNDEPENDABLE!!!
CR
Cody Reed
1/5 | 5 years ago
🇺🇸Vegas terminal number 1 Excelent service delivery on time always!!🇲🇽
JP
Juan P Monzalvo
5/5 | 6 months ago

FAQs

  • Who will bring the packing supplies?

    Ans: Hendricks Dependable Transport Llc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • Can the Hendricks Dependable Transport Llc disassemble and reassemble furniture?

    Ans: Hendricks Dependable Transport Llc can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • Does Hendricks Dependable Transport Llc offer free moving estimates?

    Ans: Yes, Hendricks Dependable Transport Llc offers free moving estimates.

  • What areas does Hendricks Dependable Transport Llc serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

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