Herlihy Moving Storage Info | Compare Moving Quotes

I don't want to give this company even a half of a star. Let me start off by saying My mother who is an elder and a veteran went to them thinking they wouldn't do exactly what they told her to beware of, "movers getting her stuff and jacking the price up on her." They estimated her for $6,000 she ended up paying over $11,000! Joe HERLIHY The president of the company personally called myself and my mother telling us,(after we had already left the state and moved to Florida) we wouldn't get any of our belongings if she didn't sign the inventory or have someone in her family that was still in Ohio sign for her! Nothing was documented or signed the day of the move so we didn't feel comfortable doing that without knowing what we had in inventory, but he told us if we didn't we wouldn't see our stuff again! fast forward to today when we received our belongings nearly half of it is missing, (4 TV's just to name a few)and near half is broken or damaged. Joe was very disrespectful, very rude and not trying to help my mother at all! his behavior was completely disgusting, as well as his staff! the woman working as a receptionist was screaming so loud at my child the day he went to their storage unit, she spit on the glass separating the two. Horrible company.

I have never experienced such wonderful customer service with a moving company. Moving is so stressful but there was a gal working, I think her name was Kylie and she relieved so much of my stress just by knowing her stuff and she also had me cracking up laughing. Like I had such a good experience I want to move again soon. I hope I run into Kylie in the wild and we become best friends. With or without benefits.

I used Herlihy moving as recommended by my employer when I changed jobs. I moved, unfortunately, during a very hot real estate market in Columbus so while I was able to sell my place quickly I ran into trouble finding a new home. I hired them for full packing, move, storage for 9 months, and then move to new home. For the full packing they had a very efficient team come in and pack up all my belongings within a day. The following day they moved my items out of my condo and I was incredibly impressed with the team! My condo building has very strict rules and they are very particular about movers and how things are handled and if things are not done correctly they will fine the owner- so when they told me that these were the best movers they have ever had in the building- that is saying something! They even took their information to pass out to other owners who might be selling or moving in. Aaron and his crew took such great care of my items and when we parted I did not have an idea of when I would find a new home but Aaron told me that he would look out for my final move so he could be part of the team. A long 9 months went by and when I contacted Herlihy for a date to move my stuff into my new house- imagine my pleasant surprise to find out that Aaron kept his promise and was in charge of my move back in! He showed up ahead of schedule and his team stayed well into the evening making sure everythng was done the way I wanted. I had only one item that had minor damage (which the movers pointed out to me) and Aaron got the claim started for me right away and took photos himself. From the initial estimator who came by (kind, professional, and very quick to respond) to the packers and to the movers- I could not have been more impressed. I strongly strongly recommend these movers to everyone. If I ever move again I will be asking for Herlihy and hoping Aaron will be the head of my team again!

Been using one of their storage units for about 2 years now, and they've been wonderful about taking payment over the phone, with no late charge unless payment is a week or more late. Aside from some rodents stealing the tp to make a nest, our belongings on their property have been secure and undamaged in the unit. Angela in the office is amazeballs and deserves a raise.

Brandon and Justin are the best. On time friendly very knowledgeable of their jobs. Thanks guys for taking care of my family