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Google Reviews: 3.5/5

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icon_mdetailCall +1(800) 750-4161
icon_mdetailMap 7651 Ashley Park Ct, Orlando, FL 32835, United States

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Reviews

Rate This Business
3.5
Average Rating
80%
0%
0%
0%
20%
The movers did an excellent job and were honestly the fastest movers I have ever used. They didn’t waste any time and made sure everything was done in an adequate time frame. They had great attitudes and were very careful with my furniture. The owner was also excellent with fast communication and making sure I was happy and taken care of. Altogether I was satisfied with this move, and I have moved many times and have had my fair share of moving issues. Thanks for making this a good one!
JH
Jackie H
5/5 | 5 years ago
The team that completed my move were very professional. It took the full two hours including the drive time to my new home. I would highly recommend this group to anyone in need of movers. I purchased a Groupon and didn't have any issues using the voucher or setting an appointment. They do text you instead of call, which is something that I preferred. It's not for everyone, so be aware that you'll need to text in order to communicate.
NB
Nicole Brown
5/5 | 7 years ago
Okay, so I will admit I was very skeptical. This company has a 3 star rating on Google at the time of this review. The movers (Bruno and Bruno) were very nice and professional. They were super kind and worked quickly (while being sure to be careful with everything). I found the service to be extremely fair and honest. I recommend you keep track of the time. After the initial two hours they charge 60 dollars/30 minutes (120/hr). I really don't understand why there are so many reviews with lower scores. I was very impressed with the service I got in the end.
LS
Luis Salcedo
5/5 | 7 years ago
I used Hoffman Movers services twice this summer (2016). On both accounts the service was great. The men were friendly, efficient, and kept the lines of communication open. I was informed on details of what to expect during the process at all times. I did not incur any unforeseen charges nor did I have to interact with griping whining movers. Had that been the case, I wouldn't have bothered to call them a second time. For one scheduled move my closing date was pushed back and I had to reschedule my date, that process was simple and quick. The Supervisor, Steve is friendly and his guys were a reflection of that. I'd definitely use them in the future, they earned this 5 star review.
KA
K Alady
5/5 | 8 years ago
I wasted the majority of my scheduled moving day waiting around for the movers to actually show up. I called several times to get an estimated time of arrival, and no one answered the phone. When I finally heard from them, they said the movers would arrive within an hour. Over an hour later, no movers were there and I receive another phone call saying it is going to be another hour. This happened 2 more times. When the movers finally arrived, they assessed all of my furniture and wrapped everything individually, which was great and all. They also looked at my heavy dresser sitting on tall legs and told me that I did not have to remove any items from the drawers or remove the drawers. Well, I wish I had, because the movers tipped my dresser on its side and broke off two of the legs. Mind you, the dresser wasn't the most expensive, best made piece of furniture, but movers should know how to handle such items, especially when they are on legs. So it has been a month since my move and I have called the company several times about my dresser legs and how they are going to compensate me for my damaged item since they no longer make my dresser and it looks terrible sitting flat on the ground because it wasn't made to do so. I have yet to hear back from the company about how we are going to move forward with the process. Terrible custom service, I will never use this company again.
CG
Christina Grozinger
1/5 | 9 years ago

FAQs

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Are there any items that the Hoffmann Moving will not move?

    Ans: There are many items that Hoffmann Moving will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Hoffmann Moving is not authorized to move.

  • Is it necessary to tip the Hoffmann Moving?

    Ans: Tipping is optional. It depends on how you feel about the move, whether Hoffmann Moving handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • How does a Hoffmann Moving handle moves during bad weather?

    Ans: Hoffmann Moving take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • Can I make changes to my move date with Hoffmann Moving?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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