Hookers Towing & Transport LLC Info | Compare Moving Quotes

One of your workers is going around driving like a total drunkard right now in a white pickup. They were weaving through cars to get farther ahead, while also not signaling at all. (Which didn't make them any faster I'd anything they just wasted gas.) Stopped completely past the signal line. And didn't pull over and slow down for two emergency vehicles. Like a checklist of everything you shouldn't do. It's even dumber to do it in your company truck.

These guys know their business they know how to take care of the customer they communicate very well and most important is their tow truck driver Dylan who of course got me and my vehicle and was able to put it on the tow truck and get me back home Dylan thank you for your time talent and energy and I appreciate and value you have a blessing from a wonderful company that should know you are a part of a great team and team is together everyone achieves more God bless you and I hope this company realized they have a very valuable driver that knows his job.

Deceiving, will price gauge you and put extra charges to squeeze more money out of you. Unbelievable and unethical. Too bad missouri has very little laws on people like these.

Would def recommend. Went ABOVE and BEYOND to help me with a tow no one else would even touch! He was very knowledgeable and the service was outstanding!

Disappointed is the word. I called last night and was quoted $105 to pay with my debit card for a tow 4 miles from my house to the mechanic. Not a problem, because I know that they do have to travel to me and many factors are involved. I was very happy to pay this price. After scheduling, I got called by Cody, the tow truck driver, last night and he informed me that he would not be coming to my house because he had bald tires on his wrecker. I told him that I agreed with that decision, and that they should send another driver that had tread on his vehicle for the safety of the driver, my vehicle, and the vehicle that they would be operating. I was contacted by their dispatcher who informed me that he was going to put me on the schedule for this morning for a pick up at 6:30 AM. I woke up at six in the morning to be ready for the driver and I never received a phone call. I finally Decided to pick up the phone and call them around 7:42am, this morning, and was informed that they had no idea that I was supposed to be on the schedule and that their usual dispatcher had been in a wreck. I was OK with this simply because lack of communication does occur and it’s no one‘s fault usually except the two parties involved. I was happy to be flexible with them because I did not have to be at work until noon. The tow truck driver came shortly thereafter, got up to my house, pulled into my yard and then proceeds to back down the hill after realizing that he cannot get my car from the current position, so what I did from that point was advised to him that he should back up to my car, pick it up and then pull it straight out after. Once backed down the hill, he walked up the hill and told my husband that he did not think that he should do the maneuvering that was requested and he told us that he was going to come back around 1 PM today once the snow and ice had melted from in front of our house, which again was also just fine because it is very snowy and icy in Kansas City, right now and while we’re on the Kansas side it’s also pretty bad. 1230 approaches and I called the tow company to let them know that all the snow and ice has gone that is fully melted with our 40° temperatures and that they can send the wrecker, who by the way was the same guy from last nights phone call, so CODY, back to pick up the car. I was then told by the dispatcher that the tow truck driver informed them that he backed down our hill slid the entire way and hit a metal pole and did not feel comfortable coming back to the house. None of which occurred as we watched the entire time, and have clear view. That dispatcher, then proceeds to tell me that he has sent two wreckers out to my house with no success, when I’ve only had one visit, and a phone call refusal last night, and then also proceeds to tell me that there’s nothing further that they can do for me and that I will need to contact another company which at this point I’m OK with contacting another company because I’ve received lackluster service and apparently their tow driver likes to lie to get out of his jobs. If that’s the kind of people that you like to employ, then good for you, but that’s not the kind of people that I like to receive service by or that many people here in Kansas City would like to receive service by. I just hope that this review gets into the good hand that it needs to so that may be some changes can be made And the employee can be spoke to and that he knows that you don’t have to lie to get out of a job if you don’t want to pick up the vehicle fine just say that. Due to recent events, very poor service/communication And a lying tow truck driver I am giving one star. Be well.