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i95 towing & transport llc

Google Reviews: 4.5/5

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icon_mdetailMap 1067 Scott Rd, Kenly, NC 27542, United States
icon_mdetailNationwide DOT No.: 2584599

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Blogs

4.5
Average Rating
80%
0%
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20%
Vill was amazing!!! My BMW fuel pump failed all of a sudden and when my insurance sourced the tow truck driver I was skeptical because you’re always sitting there for hours. Vill came quickly and not only loaded my lowered car onto the flatbed without a scratch but also the driveway wasn’t damaged. Anyone that has towed a lowered car knows driveways can be scraped or damaged when towing lowered cars but he was so professional and will be using him in the future!
VL
Valentino Lograsso (V93)
5/5 | 5 months ago
I called AAA for a tow today and they sent me a tow from I-95 Towing & Transport INC. My drivers name was Raymond. I just want to compliment him on his professionalism and kindness. He came quickly and was quick with the hook up. He was awesome. Thank you Raymond for your excellent service. 5 stars from me!
RA
Royanna Afton
5/5 | 3 months ago
The experience with this towing company was nothing short of frustrating and concerning. Despite initially assuring me of a one-hour response time, they failed to meet this commitment. Adding to the confusion, they provided my insurance company with inaccurate updates, claiming to be just 19 minutes away when they were far from it. As the night wore on, their communication only worsened. By nearly midnight, they finally indicated they were on their way, only to discover the next morning that my car remained stranded and untouched. Shockingly, there were no alerts, missed calls, or any attempts at contact from i95 Towing. Upon reaching out to their operator, I was informed that they had arrived at the scene around 2 am and opted to cancel the tow because no one was present with the vehicle. However, they were well aware that no one would be staying with the vehicle, as communicated to them by my insurance company. What's more infuriating is their complete disregard for the significant delay. They failed to notify me or take any responsibility for their four-hour tardiness, which could have potentially put me in a dangerous situation stranded on the highway indefinitely. It's evident that their priorities lie more in collecting insurance money than providing reliable service. This pattern of misleading communication, false promises regarding ETA, and lack of accountability is utterly unacceptable. I strongly urge insurance providers to sever ties with this negligent towing company before more customers suffer similar ordeals.
CC
Christine Cardoso
1/5 | 4 months ago
The gentleman that came to one city plaza this evening did a really nice job, he was confident, knew what he was doing and he was very helpful, he took a photo of the car once dropped off at the mechanic and when he dropped the keys in the door seeing that they were closed, Exceptional job!!!! He had a great personality and was a really really kind person, hats off!!!!! I believe his name was Vill, not sure I’m spelling this correctly. He also called me a few minutes before he got here and alerted me that he was here. Again superior job! I’m made at myself for not tipping him, it was a friends car but just the same I should have tipped, my bad.
PT
Perkins Tim
5/5 | 5 months ago
I had Vill as my driver. He towed my car exactly where I needed it to be and he moved it when I asked him so that my car wasn’t going over the sidewalk. I also rode with him in his truck. Good driver. Very nice
A
Al
5/5 | a month ago

FAQs

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. I95 Towing & Transport Llc will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the I95 Towing & Transport Llc are easily available and moves are less expensive.

  • How to get a moving estimate from the I95 Towing & Transport Llc?

    Ans: I95 Towing & Transport Llc provides online and on-call moving estimates. Connect with us to get the moving quote easily.

  • What days are I95 Towing & Transport Llc open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • Can I make changes to my move date with I95 Towing & Transport Llc?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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