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Google Reviews: 2.4/5

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icon_mdetailCall +1(313) 405-2531
icon_mdetailMap 19787 Waltham, Detroit, MI 48205, United States
icon_mdetailNationwide DOT No.: 1961147

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Reviews

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2.4
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Made an food order and paid online. They didn't send the order to the restaurant. I had to order again at the restaurant and paid myself and realized they charged me 20% markup. Called the company and it went a voicemail. Wouldn't use this system for any food order.
TK
Tom Kim
1/5 | 4 months ago
We ordered food on December 6 totally over $75 which included a delivery fee. The money was taken out of my account at 3:30 PM. At around 5:06 PM. I got a phone call saying that the order was picked up and it would be delivered. Therefore, I took my insulin in preparation for my dinner with my family. By 530 there was nothing by 6pm there was nothing and not until 620pm did we finally get another phone call from them asking if the food had come. The food had not yet come and I told them that I was unable to get through on the phone number to their company and reach anybody, I was only able to leave voicemails. I was told that somebody would call me back and they apologized. We never got a phone call back that night. I called the next day and they told me that they were told that somebody had picked up a second order of food because the food was remade and therefore they were not going to refund any money. Not only did we not pick up the food , because it is a 30 minute walk, but also we we were out a delivery fee and with my diabetes I was put into an uncomfortable situation that I had to remedy at home with peanut butter and jelly after I paid $75 for a delicious meal for me and my family. This is by far the worst ordering system. I am still calling them trying to get this resolved to this day, and I have not seen a penny of my money back.
NR
Nicole R
1/5 | 9 months ago
Right now writing this having no idea if food is arriving or not restaurant is closed & hung up on me. Mealhi said the food is coming. It's close to 10 pm and we're eating other food cuz we have no idea if the ordered food is coming might be out $70 . Dont know....
WM
Wendy Miltner
2/5 | 5 months ago
This company keeps requesting access to control/manage our Google Business Profile. I've called asking them to stop, but they keep on doing it. It's likely that they are a scam operation and are not respecting restaurant owner's rights.
KL
Kent Laux
1/5 | a year ago
I want to give them 0 stars. Ordered through them for Pancho villa food, they called later that night demanding I pick up my own food. I told them of course I can't, that's why I ordered delivery! Told them if they can't deliver the food I need a refund. They refused and hung up on me. Pancho villa also refused to get involved and hung up on me. This company is a huge scam. They need to go to prison.
DW
Dorothy Wong
1/5 | 2 years ago

FAQs

  • What services does Independent Delivery Service offer?

    Ans: Independent Delivery Service offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Are there any items that the Independent Delivery Service will not move?

    Ans: There are many items that Independent Delivery Service will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Independent Delivery Service is not authorized to move.

  • What days are Independent Delivery Service open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

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