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isaac's moving storage
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isaac's moving storage

Google Reviews: 2.7/5

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icon_mdetailCall +1(619) 592-7657
icon_mdetailMap 11870 Community Rd Suite 220, Poway, CA 92064, United States

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Reviews

Rate This Business
2.7
Average Rating
40%
0%
20%
0%
40%
Very split review! Cost: They were competitive when they submitted the bid initially. But after they moved our goods to their warehouse (our goods is less than a full truckload), they surprised us with extra charges like the distance (at destination) between the street to our front door is more than 100 feet. Our second load that had to go to a different city needed to be transferred to a smaller truck because an 18 wheeler is not able to deliver due to the small street. During the bidding phase I asked the salesperson specifically about street conditions at destination and she told me yes everything was reviewed by operations and confirmed. Schedule: very prompt and actually the truck arrived early to avoid inclement weather. Performance: credit to Alex and Abe they were outstanding! At point of origin the team did an excellent job packing and crating many of our antiques and furniture. Our goods were delivered with absolutely no damages. The company needs to work on their sales team to be more forthright and transparent. The logistics and operations team saved the job but I can’t give the company more than a 3 rating.
KP
King Pouw
3/5 | 10 months ago
For a relocation company they are very professional, the movers are knowledgeable efficiant, reliable careful and honest. I had an old family heirloom that I had lost several years ago, and Foreman Tom who was a quite dashing young man found my heirloom and returned it to me. I was quite thankful and in return was given a nice tip for his hard work and honesty. His boss Kobi is very lucky to have him as a foreman. I recommend Isaccs to all my friends and family members. Thanks guys for doing such a great job in suck little Time.
PP
Polly Pockets
5/5 | 5 years ago
Run!!!!!!!!!!! This company is horrible. They will be nice to you in the beginning and after that you can forget it. So many of our items were either damaged or destroyed, not to mention an entire box was missing. Now we have a claim filed with the insurance company and of course, Issacs has not submitted the information to the insurance company needs, why? Because this alleged person is on vacation, so they have no one else that can do that job.
MJ
Michelle Janik
1/5 | 5 years ago
Stay away from this company ! Horrible ppl! At the beginning of packing they will do it fast and then will take 2 hours break without letting you know! They damage so many items They broke my tv .. and took too much of time that eventually I kicked them off !!
AH
Adelle Hadar
1/5 | a year ago
Funtime
JM
Juna Meron
5/5 | 4 months ago

FAQs

  • What services does Isaac's Moving Storage offer?

    Ans: Isaac's Moving Storage offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Isaac's Moving Storage will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Isaac's Moving Storage are easily available and moves are less expensive.

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