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j & j towing and transport llc
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j & j towing and transport llc

Google Reviews: 3.6/5

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iconBox j & j towing and transport llc Information

icon_mdetailCall +1(973) 670-9550
icon_mdetailMap 1121 Greenwood Lake Tpk, Ringwood, NJ 7456, United States
icon_mdetailNationwide DOT No.: 1639548

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Reviews

Rate This Business
3.6
Average Rating
20%
0%
0%
0%
80%
I’ve had service from these people before no problem besides the prices, wanted to try a second time but never again extremely rude customer service! Some Hispanic guy answered and was talking in Spanish so I continue to talk in Spanish and he was like no no no only English sooo I continue to talk in English then said he would be here in 15 min, 30 min passed they weren’t here called them again and said we’re on our way… because of the attitude I realized that maybe they were just playing with us but gave them a last chance and called a third time to ask if they were on their way or not and said “nope we really aren’t cause you talked to me in Spanish at first? If they continue to be this unprofessional they def won’t have any customers at all.
MF
Maria Flores
1/5 | 5 months ago
Very shady business that feels tax evasive and scammy in nature due to it being cash only at a very suspect location in the middle of nowhere. First day charge is 450 which increases by 200 each night. Beyond the exorbitant fees to get your car back, the staff is extremely rude, unempathetic, and slow to take your car out out the lot. These people have no heart. I pray no one gets their car towed at all, but especially by this terrible company. They do not care about you or your car at all, only money.
SD
Samir Dipak Kumar Patel
1/5 | 9 months ago
I spoke to someone name Justin . He had very bad unprofessional Customer Service. He told me that he had a Mercedes truck available and that the vehicle did not have a key so u would have to purchase a key. I ended up making arrangements to get a key made the same day that I was supposed to buy the vehicle just for him to tell me that someone else was going to buy the car . Like what was the point in even telling me that it was available if someone else was going to buy it.. very bad unprofessional customer service. He’s also rude on how he talks to people . I do NOT recommend this towing company to no one .. to save the disappointment, spend your money else where . Thank me later.
DP
Danielle Pretty
1/5 | 10 months ago
This is the worst towing service I’d ever had to deal with. Justin, not sure if he’s the owner or not was so disrespectful on the phone. I had a few questions to ask as to why their hours on the website/google did not match what they were telling me on the phone. Regardless of how professional I was being with Justin, he continually got more rude with me. If I could give 0 stars, I would. I do not recommend using their services as they are only money hungry as compared to actually being helpful.
SA
Sandra Asante
1/5 | 8 months ago
Very professional service from them. My loaner car failed and had to be towed. Someone from J&T arrived promptly and took care of my car as well as drove me back to the service shop to pick up my car. Highly recommended! I now have a go to company if I ever need roadside rescue.
AW
Andie Wilkinson
5/5 | a year ago

FAQs

  • How does a J & J Towing And Transport Llc handle moves during bad weather?

    Ans: J & J Towing And Transport Llc take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • How does the J & J Towing And Transport Llc handle heavy and bulky furniture?

    Ans: J & J Towing And Transport Llc carry moving and packing equipment to move complex shapes, and heavy items.

  • What days are J & J Towing And Transport Llc open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • Does J & J Towing And Transport Llc offer free moving estimates?

    Ans: Yes, J & J Towing And Transport Llc offers free moving estimates.

  • How does the J & J Towing And Transport Llc ensure the security of my belongings during the move?

    Ans: J & J Towing And Transport Llc ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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