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jkw logistics llc

Google Reviews: 4.3/5

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iconBox jkw logistics llc Information

icon_mdetailMap 817 Burns Ave, Cincinnati, OH 45215, United States
icon_mdetailNationwide DOT No.: 3514749

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Blogs

4.3
Average Rating
60%
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40%
Absolute garbage experience. They texted me 4 days ago to say my delivery was coming that day, never showed up. Tried contacting them, nobody picked up the phone, answered texts or responded to voicemails. Get a deliver notice for today, they say they will let me know 30m in advance. I wanted to put it in my garage rather than up the stairs on my patio. They showed up sometime this morning, did not knock or ring the doorbell, no “30m notification” was provided and they left a 350lbs safe in my yard which I now need to drag over to my detached garage. This is ridiculous, if I could move a 300lbs safe I wouldn’t have had it delivered to me.
JR
Jeff Reese
1/5 | a year ago
Oraine was clear and concise when he called to let me know why my delivery was delayed. Where I live there are two entrances and Google maps only showed the most popular. Unfortunately that entrance does not allow for vehicles that are over a certain height and therefore the delivery could not be made last week. He tried calling me but I was unavailable. Today when he called I met him at the entrance and he helped me load the delivery into my truck and even offered to help me unload it at my home. He conducted himself professionally and would definitely do business with his company in the future.
NR
Nick Ratiu
5/5 | a year ago
I had two Home Depot orders delivered by JW Logistics in the past month. The first was a 500 pound garage storage system on March 10th and the second was a 250 pound tall garage storage cabinet on April 12th. My experience with both deliveries was simply perfect. Omar made both deliveries, and was very friendly and courteous. The first delivery he made he used a pallet jack to trundle that 500 pound load up our steep driveway and positioned exactly where I wanted it in front of our garage, as it wasn't possible to roll it inside as the garage door clearance was too low. The second delivery he was able to use a two wheeled dolly since this was only a 250 pound load. Omar asked me where I wanted it in the garage as he was able to tilt the load down low enough to clear the garage door and set it upright towards the back of the garage near the storage system I had setup a few weeks ago. This saved me much extra work moving the cabinet into position after unpacking it. I really appreciated Omar's outstanding customer service.
RF
Roger Fobair
5/5 | 3 years ago
Purchased from Home Depot. I was extremely lucky to have Julian as my driver! My package was 2 weeks early and he helped me rearrange my garage mess to have my new vanity fit safe and sound in my garage! They don't make them like him anymore. Thank you soooo much Julian for your compassion and help! Don't let him go JW Logistics!
CS
Crystal Scott
5/5 | 4 years ago
Update: i never received my item. 12/22/22..!!!! They came but didn't drop off anything. We took off 4 hours of work = $200, and still don't have what I ordered and paid for on 11/17/22. Tracking said it would be here on 12/02/22. Well, it's 12/05/22 and still do Not have my item. We paid an additional $115 for white glove delivery, and we never got anything. When I tracked it today, it says out for delivery on 12/02/22, which was 3 days ago. Now I have to get the Better Business Bureo involved. Definitely don't use this place for anything! We are out $985 for the item $115 for white glove delivery and $200 of missed work as it never came, and ill lose another $200 of work for whenever they say it's coming, as they continue to ignore our messages.
JT
James Tyler
1/5 | a year ago

FAQs

  • Who will bring the packing supplies?

    Ans: Jkw Logistics Llc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Jkw Logistics Llc are easily available and moves are less expensive.

  • Does Jkw Logistics Llc offer free moving estimates?

    Ans: Yes, Jkw Logistics Llc offers free moving estimates.

  • How are fragile items handled by Jkw Logistics Llc?

    Ans: Jkw Logistics Llc uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

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