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johns creek freight inc
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Johns Creek Freight INC Info | Compare Moving Quotes

Google Reviews: 2.9/5

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icon_mdetailEmail THOMAS@JOHNSCREEKFREIGHT.COM
icon_mdetailCall +1(404) 210-2785
icon_mdetailMap 4960 Timberbridge Ln, Johns Creek, GA 30022, United States
icon_mdetailNationwide DOT No.: 2119668

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Reviews

Rate This Business
2.9
Average Rating
20%
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80%
I want to first say the drivers for Saia are very good very willing to help with the load. Saia has a problem with their scales. They are not accurate. They charge you for reweight/Reclassification, When in fact, the shipper has certified scales, the weight is the weight no need to recertify reclassify. I have seen with my own eyes. They put the straps on top of the product and then weigh it and say it is over weight. The process to rectify this issue is very difficult only allowed through the website. I have had Pennsylvania weights and measures go in on two occasions to recertify their scales not all of them were accurate. Some of them weren’t even able to be certified. Unfortunately, there are not a lot of choices when shipping freight Update 9/7/24, after this post and Communication with my sales rep Donovan Smith, This has been resolved. The invoices have been corrected to the original amount. And have been paid in full.
DR
Dennis Remsburger
1/5 | 3 weeks ago
They started out good, then like all the rest, they went downhill. A long dark hill. 3 damaged shipments in 2 days!! Serious damage too. They use the forklift to bash the boxes further into the trailer so they can stuff more on. They must hire all the 2 tooth failures out there and who obviously have not been trained in how to load a friggin truck. I'll be taking my $170 annual business elsewhere for sure. I'm not tolerating damage to a $1,000 product. Byea Saia!! Here's my next move -- a shipment in the future will have hidden cameras in it. Those who do damage will be arrested for vandalism. Maybe then all these dock people will wake up.
M
Mark
1/5 | 3 months ago
Saia used to be one of the best LTL companies out there. Recently they've done a virtual 180. Customer service is awful, they reclass and weigh almost every shipment and even when you dispute it, they ignore you. I don't know what happened, but don't let the Saia of old trick you, they are a low value company with terrible customer service.
TC
Tyson Campbell
1/5 | a year ago
Best place I've ever worked. Saia takes care of their people.
AE
Angela Ellsberry
5/5 | a month ago
What a nightmare. My package did not deliver when quoted and has been sitting at the 8th breakbulk station for a couple days without movement. I called and now they quoted an additional 5 days for a total of 14 days. Based on everything I am reading I guess my chances of receiving my package by the new date is very slim. If I had any idea what I was getting into I would have never placed an order to be shipped via Saia.
SO
Sean O'keeffe
1/5 | a year ago

FAQs

  • Who will bring the packing supplies?

    Ans: Johns Creek Freight Inc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Can the Johns Creek Freight Inc disassemble and reassemble furniture?

    Ans: Johns Creek Freight Inc can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • What days are Johns Creek Freight Inc open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • How are fragile items handled by Johns Creek Freight Inc?

    Ans: Johns Creek Freight Inc uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

  • How does the Johns Creek Freight Inc ensure the security of my belongings during the move?

    Ans: Johns Creek Freight Inc ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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