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jones moving

Google Reviews: 4.8/5

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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

4.8
Average Rating
80%
0%
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20%
I highly recommend Jones Moving for the peace of mind and feeling of security they provide. Steve and Candice Jones are the owners and operators. They came out to our home to preview the move of our 2500 sq ft home's contents. Candice was available for my numerous texts and calls on how to pack delicate items. This was a huge move from Michigan to California for us. Their clean, modern 70' tractor-trailer rig was carrying only our furniture. We felt secure knowing exactly who was handling our precious goods. We moved many glass and fragile items. Everything arrived safely in perfect condition. They loaded and delivered promptly just as promised. Their helpers were like family, very friendly and professional.
LB
Larry Baber
5/5 | 5 years ago
My experience with Jones Moving was the best. This is a company you can rely on to quote a fair price and to treat your belongings with great care. They really made my move go smoothly.
MS
Maria Sandford
5/5 | 5 months ago
I was not happy with this storage company. They charged me $3,000 a year beginning in 2016. They keep my stuff with other peoples in a large warehouse where you aren’t allowed to see it and if you want to add anything, it costs you $75. In 2018 when they came to Illinois to drop off my stuff they didn’t use a number system to make sure my stuff was all there. When they left I found they had given me some things that weren’t mine. And since I wasn’t unpacking anything until moving back to Arizona in 2022, I discovered many of my things were missing. They only give you 3 months to report a problem. If you store your things for any length of time, don’t use Jones Moving and Storage
Ke
Kathy eriksen
5/5 | 6 months ago
I encourage everyone to not hire this company due to their lack of integrity and professionalism. The way my valuable items was nothing short of negligent, like it was tossed into a truck with no concern of it arriving to its destination in one piece. One year ago I hired Jones Moving to move my belongings from a storage unit to a moving truck. Unfortunately, I wasn’t there to observe how they packed the moving truck but I trusted Candice who is one of the owners of Jones moving. They packed my belongings in such an unsecured way that by the time it arrived to the destination, over half of my things were damaged. This included a brand new computer, an expensive TV stand, bed frame, box springs and various other smaller delicate items. In total, I incurred over 2k in damages having to replace and repair mostly everything of value. I paid Candice $680 to move my belongings for me. She offered me a $200 settlement which covered about 10% of my losses but at that point I was willing to take any kind of reimbursement. A year later, Candice Jones has still not sent me the $200 settlement she promised.
cs
calvin shay
1/5 | 8 months ago
Excellent moving company! Very courteous, professional, and responsive from start to finish. John and Derek came as scheduled and were amazing in their efficiency, professionalism, and caring attitude. I had a glass/wood display case moved, and they very carefully and thoroughly padded the glass and wrapped the cabinet for a perfect move. They are awesome! Price was very fair and less than other companies. Experienced movers and very safe driver. I would give 10 stars if I could!
BM
Barbara Muffler
5/5 | a year ago

FAQs

  • Who will bring the packing supplies?

    Ans: Jones Moving will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • What areas does Jones Moving serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

  • Can I make changes to my move date with Jones Moving?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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