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kimes transport llc

Google Reviews: 3.4/5

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icon_mdetailMap 1516 Broadway Apt 2, Superior, WI 54880, United States
icon_mdetailNationwide DOT No.: 3728151

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Blogs

3.4
Average Rating
20%
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80%
So ordered some stone £800 worth and Kime are the haulers delivering it. Picked a delivery date and booked the day off work as I want to be here when it comes so I can check it, we also our fence line is directly on the road so did not want it dropped and blocking the roads as there previous driver was going to. So here I am on the day of delivery waiting all day with no call, message or email and then at gone 3pm I get a call to say the delivery is delayed and I will get the delivery tomorrow at some point. So I said no thats not acceptable, you surely have a schedule so I need it today. Once again told it will come tomorrow. I said I can’t have it tomorrow as I am back at work and no one will be here to check the delivery or where it will be dropped. The phone goes silent as I was waiting for the guy to give me more options, but he says nothing. Also I had booked electricians and plumbers for tomorrow as they need to round cables and plumbing through the feature that is being built. So I have lost a days money and I have to cancel two tradesman that I will have to pay for and still have no idea when my stone will be delivered. The tradesman where booked in over a week ago when I ordered the stone so they will have to be re booked as well. Customer service is everything and by letting me down you have cost three people a lot of money in lost earnings and the work to go out of time. Poor poor customer service
NH
Nick H
1/5 | a year ago
My husband was out when his delivery arrived early this morning - he wasn’t informed it was being delivered today. However your delivery driver, JASON, was brilliant 🌟🌟🌟🌟🌟. It was quite a bulky, heavy delivery & Jason very very kindly managed to bring it in, on its pallet, through the front garden & right through to the back. Jason was kind, friendly & professional - I know not many delivery people would have gone above & beyond to help like Jason did. I hope he will get some recognition for his attitude towards his customer, his willingness to help & his professionalism. I wish every delivery we have was handled by someone like him. Thank you Jason, very much for all your help.
JH
Juanita Howlett
5/5 | a year ago
Shocking service!! Was told by 3 different members of the team that a consignment would be delivered and after wasting time and fuel travelling to the self storage site to receive the delivery, surprise surprise it did not arrive. The tracking system doesn’t work and the staff clearly have no customer service skills to actually phone a customer back with an update, instead it’s the customer who has to contact an out of hours number to then be told it’s not being delivered today. Only person who did anything of use was Scott, the rest of the team need a wake up call, making a customer wait until 7pm when a delivery should have arrived at 3:30pm just isn’t good enough.
AP
Adam Parnell
1/5 | a year ago
What an absolute joke, they should have delivered Friday its now Tuesday and no delivery , excuse and lie after lie, 5 days wasted waiting in loss of earnings . If you want something urgently I recommend you go elsewhere. My bath has been stripped out since Friday waiting for my new shower.
JS
Jackie Skinner
1/5 | 2 years ago
Would give them 0 if I could. my experience with this firm was not good. their customer services are a joke and when contacting Mr kime in person to ask for his help he chose to ignore my email also, so if you've got a choice dodge this company the best you can. Because they will not help you
CR
Chris Richmond
1/5 | 3 years ago

FAQs

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • How does a Kimes Transport Llc handle moves during bad weather?

    Ans: Kimes Transport Llc take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Kimes Transport Llc are easily available and moves are less expensive.

  • Does Kimes Transport Llc offer free moving estimates?

    Ans: Yes, Kimes Transport Llc offers free moving estimates.

  • How does the Kimes Transport Llc ensure the security of my belongings during the move?

    Ans: Kimes Transport Llc ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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