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Larry Madden Info | Compare Moving Quotes

Google Reviews: 2.9/5

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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

2.9
Average Rating
20%
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80%
My experience here is always a 10/10. I’ve had to exchange some pairs of shoes multiple times (I can never get my sizing right) and Jeanette & Gabriel have been so patient with me. Jeanette worked to call multiple locations to find a shoe in my size & Gabriel went to grab a size from another location while navigating through a busy day! I appreciate the customer service here so much and it is the exact reason why I keep coming back.
cy
claire yoder
5/5 | a month ago
Bummer that I can’t give 0 or negative stars but the employees here are really mean rude and helpless. Not sure if it’s because I’m minority and they are just racist but they are really really rude. I bought a pair of shoes and literally wore twice and they didn’t let me return nor store credit. It was uncomfortable also I found the exact same shoes on Nordstrom Rack for $30 cheaper. No return, no price match. I asked for their managers number, Christina said her manager doesn’t have a number. Is that a joke?! A person doesn’t have a number? I hope you read this before going to this shoe store in Valley Fair. Not comfortable. Not worth it. And you can never return. This is what I want to tell Steve Madden as a company: your goal is not yo resell what customers return. Your goal should be trying to make your customers happy and come back. Also at least train your employees to be helpful, friendly and educated. Try to do something when customers are not happy. I will never come back to this brand again.
KJ
Kerry J
1/5 | 2 years ago
I went to this store while on Vacation visiting my Big Bro, walk in not greeted ok no biggie but then when I pick a shoe and tell the employee my size she does not bring the shoes to me, she stands at the register and goes here you go. Because how dare I condescend to think she could bring the shoes to me, she’s the Customer not me. LOL Then I pick my size and go to pay another employee comes from the back to start talking to the brinks guy and then proceeds to stare me down. So I had time that day so I stared back at her. Umm the brinks guy might be picking up money so if you want to flirt with him, please don’t forget the customers that put money there for brinks to pick up ‘ it’s just food for thought’ If you don’t want a certain minority in you’re STEVE MADDEN PLEASE PUT A SIGN UP THEN I WILL KNOW THAT YOU ARE NOT INTERESTED IN MY MONEY AND I WILL WALK ON! The really sad thing was I hadn’t seen a Steve Madden store in awhile and was really happy when I walked in. The Employees in your store or CO are a reflection of that CO.
TS
Theresa Sharp -Morales
1/5 | a year ago
You’d think after so many 1 star reviews they’d hire new employees or at least train them to have better customer service. I asked for an email receipt and the employee never sent me one so I now I can’t return boots that have never been worn and are still in the new packaging. I called the manager and spoke with Bree she was very rude, kept interrupting me and making unprofessional remarks at me.
AW
Abbi Whitson
1/5 | a year ago
Purchased a shoe from this store before flying back home out of state to Alabama. It was to be delivered via mail. I needed to return it as it did not fit correctly when I received it. I received a total run around by the store and manager and other personnel. Steve Madden has a horrible refund policy. Needless to say I never received my refund after going through great lengths even by having my friend, who lives in Oakland, mail the receipt in as proof of purchase. I work in California periodically and will never buy Steve Madden again. Mrs Bell
TG
TB GB
1/5 | 5 years ago

FAQs

  • What services does Larry Madden offer?

    Ans: Larry Madden offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Larry Madden will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How does the Larry Madden handle heavy and bulky furniture?

    Ans: Larry Madden carry moving and packing equipment to move complex shapes, and heavy items.

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