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Luttrell Moving And Storage LLC Info | Compare Moving Quotes

Google Reviews: 4.2/5

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Blogs

4.2
Average Rating
80%
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20%
Luttrell's did a fabulous job with our move! We had Joe, Leonard and Lawrence and they worked so well together. They were gracious and courteous and hard-working. They were careful with all of our stuff and willing to help in any way we needed. I would highly recommend this team to anyone!
DS
Dianne Shantz
5/5 | 4 months ago
Phil (manager) is either corrupt or he honestly doesn’t understand three people move much quicker than two. I obtained estimates from several moving companies and chose this one based on price…$95/hr for two men and 110/hr for three men. I had a lengthy discussion with Patti (receptionist) as to why I needed three men and she agreed, informing me it was a lot cheaper and faster because two could move while one packed the truck. Phil called me on Thursday and Friday to confirm my Saturday morning appointment, but no one called me on Saturday before arrival to tell me there were only two men available. I told the movers when they arrived I needed three men, yet they assured me they could do the job the same. My entire home was packed up and they were there with the truck; I didn’t see I had a choice. After five hours of them loading up a two bedroom townhouse, I started helping. I’m disabled and am not supposed to be lifting, but I had to speed it up or I couldn’t afford it and I can not be upright all day without serious health consequences. 12 plus hours later, they had me moved in. They accidentally broke a mirror, yet my broken back and bank is more of my concern. One of the movers offered to call Phil for me that night because he knew they did me dirty, but it was almost 11pm; my back was screaming and I knew I wouldn’t be nice. He said Phil would call me Monday; he didn’t. I called him and during our conversation he literally took a call on another phone and stated, “it’s someone else trying to get money back; I’m so sick of it.” Phil said he would talk to Patti and the movers and call me back the next day; he didn’t. I called him several times on Wednesday and Thursday. I was rude to Phil after the above statement and then him questioning me over and over, “if you didn’t get good service why did you tip them so well?” Because I felt bad for them and the two men did their best doing a three man job; it wasn’t their fault they were a man short. Phil stated, “that’s their job, they do it everyday, you shouldn’t feel sorry for them.” I don’t know why anyone works for this man. Phil said he would think about returning some money to me and get back with me; I’m still waiting. Movers R Us charges by the items, not time, AND your belongings are insured.
KL
Krista Lawrence
1/5 | a year ago
Fantastic experience. Great work. The guys where so respectful and considerate
sd
skyhawk diffee
5/5 | 3 months ago
Had them move a heavy safe upstairs. Did a Great job, movers were very nice and did it faster than expected.
BK
Bryan Kiefer
5/5 | 5 years ago
I have hired this company on three separate occasions. They do a great job. Always right on time. They work very quickly and I have never had anything damaged. They always offer to go above and beyond. On this last move he offered to put my bed back together. Also worked with my teenager to decide how to set up her bedroom. These guys are the best!
RW
Rebecca Williamson
5/5 | 4 years ago

FAQs

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • How does a Luttrell Moving And Storage Llc handle moves during bad weather?

    Ans: Luttrell Moving And Storage Llc take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • Does Luttrell Moving And Storage Llc offer free moving estimates?

    Ans: Yes, Luttrell Moving And Storage Llc offers free moving estimates.

  • What areas does Luttrell Moving And Storage Llc serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

  • Can I make changes to my move date with Luttrell Moving And Storage Llc?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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