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Google Reviews: 4.3/5

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icon_mdetailCall +1(718) 454-9234
icon_mdetailMap 18326 Liberty Ave, Jamaica, NY 11412, United States

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Reviews

Rate This Business
4.3
Average Rating
60%
0%
0%
0%
40%
Clean courteous helpful all the parts you need for your truck definitely worth checking this one out
CT
Christopher Tompkins
5/5 | a month ago
Parts department very helpful. Huge parking spot. Bought trailer loads lucks and fittings. Free coffee beans cofee 🫘
NA
Nick ARCTIC
5/5 | a month ago
ZERO stars! They won't let you post unless you give at least one start. Beware! This is a real person giving an authentic review. We purchased a truck with warranty from TEC - Stockton. If the truck starts they sell it to you without giving it much more than a visual. You drive off confident in your new purchase and before you know it, you start to sense/hear something is not running right. No problem, you say, it has a warranty and I'll take it to the shop. By the time this truck gets fixed, we will have spent more than we paid for it. They deliberately give you a false sense a security by offering a warranty that will pay close to nothing. The truck has been in the shop every other week with one thing or another. We pay close attention to the codes if they pop up and get the trucks asap to the shop. They want to comeback and say that the computer is 100% accurate. Computer glitches happen all the time. There are many causes to this, so don't depend on a computer as the final authority. The warranty company will use every loophole to get out of covering certain repairs. TEC doesn't care that they sold you a lemon. We need to get the word out regarding their unethical business practices. I will definitely be contacting Better Business Bureau and other appropriate entities.
MS
Martha Sanchez
1/5 | a year ago
Went to TEC a few months back for BIT inspection and was impressed by their professionalism. I went back this week because I was having electrical issues and needed routine maintenance (oil/transmission). The mechanic figured out the issues quickly and the service manager, Andy, walked me through the process, service was exceptional! I finally found a place I feel confident about!
ME
Mo Elmahmoud
5/5 | 2 years ago
think twice before making a purchase with TEC equipment especially if its on the older side. I paid 6000$ for 2 years of warranty but EVERY SINGLE TIME ive tried to use the warranty, they will come up with some kind of excuse as of why I CAN NOT EVEN THOUGH I PAID 6000$ its truly a scam i cant describe it as anything else. At this point they don’t even try to come up with an excuse, they just say unfortunately , there is nothing we can do. what kind of warranty company says that to a customer? they also wont refund me either
jt
julia tso
1/5 | a year ago

FAQs

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • What areas does Mack Trailer serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

  • How are fragile items handled by Mack Trailer?

    Ans: Mack Trailer uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

  • How does the Mack Trailer ensure the security of my belongings during the move?

    Ans: Mack Trailer ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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