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mason moving and storage

Google Reviews: 4.7/5

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icon_mdetailCall +1(603) 727-9213
icon_mdetailMap 38 Spencer St, Lebanon, NH 3766, United States

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Reviews

Rate This Business
4.7
Average Rating
80%
0%
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0%
20%
Mason Moving & Storage have been amazing to work with from start to finish. They came highly recommended and their fees are the fairest I found. This is my first time with a moving company so I was nervous and didn’t know what to expect. Shawn, Amye, and another colleague in the office were great at following up during the entire process. The day of the move, Patrick, Matt, and Jordan were not only professional but they were also so kind and respectful. 10/10 would recommend and will definitely work with them in the future.
MH
Morgan Haynes
5/5 | 5 months ago
Patrick and Jack from Mason moving made my move an absolute ease. They were prompt on their arrival at our old house, made sure everything was packed properly in the truck and let me know when they were done. I put my trust on their hands and we left to start our drive before they were done packing the truck. When they arrived at our destination the next day, they let me know when to expect them in the morning and were on time. They worked efficiently to unload the truck. They were very pleasant and friendly. Everything arrived with nothing being damaged (including my plants!) I would highly recommend Mason Moving to anyone moving. They went above and beyond to make sure this part of our move out of state went smoothly. They were very thoughtful and addressed any questions or asked questions if they had them. 10/10!!
JM
Jill M
5/5 | 4 months ago
We used Mason Moving for a long distance move from New Hampshire to Illinois. It was by far our easiest and most efficient moving experience. We have completed 5 long distance moves in the past 7 years and this was the only move where everything arrived in 3 days with nothing missing or broken. Mike, Jordan, and Miles were so friendly and quickly loaded everything into the truck and Shawn (the owner) drove the truck across the country and kept us updated along the way. You won't regret using Mason Moving!
CP
Caitlyn Patterson
5/5 | 2 months ago
The BEST around! I have used them twice now and used their storage facility for 8 months. All staff are professional and courteous. After setting up all the furniture I was asked to check each room to ensure everything was exactly as I wanted it! WOW, who does that! Jason, Colin and Owen, you did an awesome job today and I cannot thank you enough for the care took with my possessions as well as my home!
SB
Sue Barrett
5/5 | 2 months ago
Horrible service... Shawn is fradulent and disorganized.He overcharged us for hours they did not work, $5000 for a move from Hanover to Lebanon and storage. $300 for 3 men per hour and they are not professional movers, just provide manual labor. Moving is stressful, Shawn would make it 10 times worse. He did the initial walk through but did not show up on the day of the move till later in the day which meant we had to repeat the walk through with the other workers on our time. Then, they did not bring basic packing materials like boxes. We complained about the quality of service and Shawn was rude and dismissive. He did not take ownership of the task. Reading other reviews, I can't help but wonder if he is prejudiced because of the stark disparity in our experience compared with other customers. Worst experience we have ever had with movers.
PT
Patience Toyin-Thomas
1/5 | 2 months ago

FAQs

  • What services does Mason Moving And Storage offer?

    Ans: Mason Moving And Storage offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Who will bring the packing supplies?

    Ans: Mason Moving And Storage will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • How are fragile items handled by Mason Moving And Storage?

    Ans: Mason Moving And Storage uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

  • Can I make changes to my move date with Mason Moving And Storage?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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