Mcnamara Towing And Transport LLC Info | Compare Moving Quotes

I'm very disappointed with the service at McNamara's. I called for an estimate on towing costs to a couple of different companies, the price I was quoted at McNamara's seemed fair. I explained the wheel was off of the vehicle and explained the location of the vehicle to the employee. Once I reviewed my credit card, the charge was significantly higher than expected so I called to obtain an invoice, because they never sent one. A labor fee appeared on the invoice that I did not authorize and was never mentioned in the estimate. When I called for an explanation, they explained the extra labor was because the front wheel required more work to tow so they charged a labor fee without my knowledge or permission. The tow driver also did not mention that the condition of the car would require an extra labor fee. This business tactic is sneaky and dishonest.

Y'all tore my temp tag off lmao I'm definitely never having my car towed there again. How do you even manage to do that? At what point do you touch my license plate to load my car onto the tow truck bed? What, I'm supposed to just get constantly pulled over now? Never have your car taken here. If your car suddenly stops and you have to call 911 for assistance, call your OWN tow truck RIGHT AFTER. The guy wouldn't let me pick a repair shop to drop it off at, or my OWN HOUSE. These people will essentially hold your vehicle for ransom. Absolutely disgusting.

Would give 5 stars except when I asked then to tow it to the repair shop the driver said they couldn't because they didn't know where to put it. Yes it was after 5pm but the repair shop had plenty of room on the parking lot and said the tow truck could have brought it there anyway. Because of this and a ton of confusion on the insurance for person who hit my cars part it took 17 days to get it to the repair shop. When it could have been already there, had the estimate and getting repairs done. Instead I have been without my car for almost a month.

I actually really loved this towing company up until Jan 2024. My daughter was hit and her car was towed here by the officer bc it was on a major road and not operable, during artic like winds/snow. I was lied to about the tow bill cost by an extra $100. Car was in bad shape when we went to "TRY" to get everything out. Unfortunately, I was denied access to OUR belongings or OUR PAID for car. My daughter suffered injuries and was now without car to get to work or school. She had school work in her car and many other items that were destroyed bc of the freezing Temps. I called back a week later to notify them that we were still waiting for the other drivers info from the police report. The woman I spoke to, told me I could get our belongings out if we paid the initial tow bill of $260. While the other employee had told me I would have to pay the entire tow bill which was at around $600. I feel like this was unjust treatment. Not only were we out a vehicle and suffering injuries. But now we were being denied access to our own belongings. Then, I get a certified letter from them, stating that they applied for a salvage title on MY car. I was charged an additional $100 to the tow bill for this certified letter. (Bc they said they hadn't heard from me in a week) when in fact, I had notified them that all car accidents reports were being delayed due to the State HWY patrol annual software update issues. (FYI, this took over 3 weeks to get the police report) I told them as soon as I get the other drivers info, that we could get the car off their lot. They made zero attempt to contact me personally, by phone, regular mail, or email. There should be a law that protects victims of car accidents from money scheming businesses. I guess one persons loss is another's gain, unjustly. I guess this is how they make their money, from other people's tragic events. Really not sure why I am even writing this review? It's not like it will change the situation or anyone else's.

My son had an accident this morning. The police called McNamara’s towing. My husband asked them to tow it to the body shop. Tow truck said, “no we don’t have time to go anywhere but to our shop.” It cost $580 for them to tow 18 miles. Then we had to call another tow shop to get it from there and take it where we wanted it to go. They charged $168! A fraction of the $580! This is a scam! Price gauging at its finest. Never use this company! The girls that answered the phone are rude as can be! A complaint was filed to the Missouri Attoney General.