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Google Reviews: 4.5/5

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icon_mdetailCall +1(708) 669-0467
icon_mdetailMap 3646 Sarah St, Park, IL 60131, United States

NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Reviews

Rate This Business
4.5
Average Rating
60%
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20%
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20%
I booked AAA Movers two months in advance for a move that included 70 boxes and all my furniture, including a treadmill. Our total boxes were 50. They were scheduled to arrive at 8 a.m., but only two movers showed up around 2 p.m., already exhausted from a prior job. Despite their fatigue, they began loading my belongings. By 8 p.m., a third mover joined, but they didn't finish loading until 10 p.m. Significant items, including my treadmill, tanning table, three chairs, a shoe rack, lighting, and bikes, were left behind in my garage due to insufficient truck space. The movers then transported the rest to my new house and finished unloading at 2:30 a.m. My family, including my two young children, endured a sleepless and chaotic night. To make matters worse, they forgot some parts of the beds, leaving us to sleep on the floor. The supervisor, Brian, assured me via text that the rest of the move would be completed the next day for free. However, when I followed up the next morning, they insisted I had to pay. Despite their poor planning and execution, and after a long argument with Jenny from AAA Movers, they still demanded payment. Ultimately, they failed to complete the move, and I had to rent a U-Haul to finish the job myself. This experience was incredibly frustrating and disappointing. AAA Movers trapped me into paying a significant amount for incomplete and unprofessional service. I strongly advise against using them.
Ak
Abhay kumar singh
1/5 | 3 months ago
From the start, I felt comfortable hiring AAA Movers. Tiffany, who was my intake specialist, answered every single question I had and was extremely communicative. The three movers were phenomenal, extremely efficient, kind and professional. They were careful with my belongings and didn’t seem like they were in a rush to get the truck loaded and the job done. This is my first time hiring movers and I was skeptical because I’ve heard stories about valuables getting broken or lost. I did not experience any of those things with AAA Movers. I’ll be using AAA Movers for future moves. 10/10 highly recommend.
RB
Ryne Bennett
5/5 | 2 months ago
EXCELLENT service from booking to the movers. I had a tough move but they plowed through and were so swift yet careful and solid communication. 10/10 I would book these guys again. Thank you Roman Ricardo and Jose!!!!
SK
Sara Kim
5/5 | in the last week
Ricky and David did an excellent job moving me. They were professional and efficient, which made my move very easy and timely. I would highly recommend AAA movers and use them on my next move. Couldn’t have ask for better.
CE
Cathy Ervins
5/5 | 2 months ago
Sorry but had to edit this - unfortunately my seat cushions were left behind in the truck - after calling, emailing & messaging eventually someone got back to me a couple of days later and said come and pick them up yourself ☹️ Seems like a shame after such a good service, sure things can be forgotten and left in the truck - it would have been nice to return them to me… Ricki and Elihu did such a great job moving our furniture into a new apartment. They worked carefully, efficiently and were so respectful of our items. They had us packed and unpacked in record time! I would definitely recommend AAA - from the first contact with Nate, easy online booking, great price and great service. Thank you everyone
SC
Sara Carr-Legg
3/5 | 4 months ago

FAQs

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • Is it necessary to tip the Melrose Park Moving?

    Ans: Tipping is optional. It depends on how you feel about the move, whether Melrose Park Moving handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • Can the Melrose Park Moving disassemble and reassemble furniture?

    Ans: Melrose Park Moving can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Melrose Park Moving will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How does the Melrose Park Moving ensure the security of my belongings during the move?

    Ans: Melrose Park Moving ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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