merchants moving & storage llc

These guys were absolutely amazing! From our first experience with Justin coming out to give us an estimate to move, to Adam, Dustin & Ryan being the only 3 to load and unload our belongings into our new house, they were not only extremely fun to deal with, but very pleasant too. And they were fast too! They set everything up just as they tore it down. We couldn’t have asked for better movers. Thank you!

Ron Grove (owner, now retired), at Merchants facilitated a few moves for me over the past couple decades (local and inter-state), and all were amazing experiences. He was also understanding on a couple of occasions when I did not go with them. I have also referred many people to them, including friends that are like extended family to me, who Merchants has moved before. We recently reached out to get a quote to move them to their final home for retirement. I let Justin know that the wife is “forgetful”, easily confused, and I was doing this legwork to make it less stressful for her. First, he called me five minutes after our appointment time to let me know he was running an hour late. I had cut my work day short to meet him, but had to wait. As for the quote, my friends ultimately decided to go with another company. When I emailed to let Justin know and thank him for his time, rather than thanking us for the opportunity and asking what the deciding factor was, I received this condescending and unprofessional response (see attached screenshot). He also cc’d my friend who immediately contacted me because she was very confused, something I told him I was trying to avoid for her. Definitely not appreciated. These friends and I have given Merchants thousands of dollars of business over the years, and this is how we are treated because we opted for another company on this one occasion? Sometimes personality outweighs price, and Justin proved that point perfectly. It also confirmed that we made the right decision to go with the other mover who has been so gracious, kind, and helpful. I will never use or refer friends to Merchants again.

Merchants is our go to storage facility for any project! We wouldn't have been able to complete our most recent project without the amazing help and determination of Damion, Billie, Charles and Dan. They're all great and are very hard workers. Merchants has always been incredibly helpful and accommodating when needing last minute deliveries or pickups. We will continue to use Merchants Moving and Storage for the foreseeable future thanks to the incredible backbone that are the office and dispatch teams. Thanks again to everyone who helped us out this last year, looking forward to our next project together!

Merchant's Moving (Atlas Van Lines) and our crew, Nick, Will, Jason, Joey and Shay did our packing and moving! They were outstanding! They were cordial, helpful, and they went above and beyond what we expected in getting us moved out of our home. We really appreciated all the hard work the team did but also the professionalism and friendly/helpful attitudes they demonstrated all day! Thank you to the crew and to Merchant's for great service!

They make it easy. Emptying your house for a major remodel is stressful enough. I was well prepared for them both moving out and back in. They grabbed what we had packed, bundled up the big stuff we had no way of packing and loaded it all safely in their bins. Moving back in was the inverse and both were professionally done. Dealing with the office and billing staff was fantastic also. I would recommend them to anyone as this was way less stressful and worth the money versus doing it all yourself.