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mk usa inc
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Mk Usa INC Info | Compare Moving Quotes

Google Reviews: 3.5/5

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icon_mdetailEmail AMERIMOVERS@HOTMAIL.COM
icon_mdetailCall +1(281) 575-9292
icon_mdetailMap 14915 Armitage Ln, Sugarland, TX 77489, United States
icon_mdetailNationwide DOT No.: 2088556

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Reviews

Rate This Business
3.5
Average Rating
20%
20%
0%
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60%
I purchased a handbag from Michael Kors with high expectations for quality. However, after just two uses, the handles began to peel off. Despite taking the bag to the Michael Kors store for repair, it spent over six months there with no progress. The first time I left it with them for three months, I received it back untouched. Upon requesting another repair, they kept my bag for an additional three months, only to return it in the same damaged condition as before. The staff made no effort to resolve the issue and offered a replacement only if I paid the full price of a new item, minus the sale price of my original bag. I am extremely disappointed with the level of customer service and accountability from Michael Kors. The brand's failure to repair my bag despite having it for an extended period and their costly replacement offer has left me unsatisfied. This experience does not align with the luxury reputation that Michael Kors claims to uphold. I expected better from Michael Kors and would caution others to be wary of their after-sales service and product longevity. The lack of effort to resolve the issue and the inconvenience and additional cost imposed on me have tarnished my perception of the brand.
SM
Sepid M
1/5 | 5 months ago
Small store with large selection. They did not have the exact model and size we were looking for but they helped to find one and ship it directly to our house. Staff was very helpful.
SG
Saeed Ghadessi
4/5 | a year ago
Today, during our visit to the store, we encountered a sales representative who displayed arrogance and impoliteness. When we inquired about the price of a bag, her response was dismissive, simply stating "I don’t know," and she showed no interest in finding out the price for us. My wife is fond of MK, but the behavior of this salesperson has negatively impacted our perception of the brand.
LQ
Linchao Q
1/5 | 10 months ago
We came in here about a week and a 1/2 ago looking at new watches . We came across a gentleman named Khoa... He was very professional and attentive.. He assisted in Showing us probably 8 to 10 ladies watches to start off with. Once one was picked for her i guess it was time to find one for myself. I was back-and-forth between a few options yet Khoa was still just as friendly and accommodating as he was 20 minutes before we got to Picking a watch for myself. I walked out of that place smiling big, rocking a new watch and feeling good about my experience. We really do appreciate your help and we look forward to seeing you there again Khoa
IM
Its Me
5/5 | 3 years ago
The staff, specially the guy, is so rude. Our experience was like returning an online order, because of wrong size, but he was like acting as if we are returning an used item. He wants to put you in a weird situation that you feel guilty about it. He acts like an arrogant person and was suggesting us to go to another store to return items for the next time (excusing that the other store is “closer” to you). This store is not like MK whatsoever. I’m not used to write a review and become judgemental but now that I read the other similar reviews I feel that I also need to share my experience. I really like Westfield valley fair and specially MK but I think I don’t feel quite comfortable to go there anymore. I hope someone from HQ cares about the customers and do something about it.
DY
Daniel Yahyazadeh
1/5 | 2 years ago

FAQs

  • What services does Mk Usa Inc offer?

    Ans: Mk Usa Inc offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • How does the Mk Usa Inc handle heavy and bulky furniture?

    Ans: Mk Usa Inc carry moving and packing equipment to move complex shapes, and heavy items.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Mk Usa Inc are easily available and moves are less expensive.

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