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moving claim services
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Google Reviews: 1/5

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icon_mdetailEmail drew.diller@gmail.com
icon_mdetailCall +1(305) 232-5700
icon_mdetailMap 3 Malden St, Malden, MA 2148, United States

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The process of getting refunded is absolutely insane. I would give 0 starts if I could. Why should I have to have my settlement notarized out of my own pocket? Why does it have to be notarized at all? The amount of time I took to carefully document every issue that went wrong with my move and the amount of time that went by with not response is alarming. When I did follow up, I got an instant email back with a refund of $60. The damages were well over that. BBB here I come for another review of this slimey company.
SK
Sam Kampa
1/5 | 4 months ago
Moving Claim Services is dishonest, ethical, and rude. My dispute with Moving Claim Services went on for six months without a resolution. The moving company that hired Ms. Terry Cappuccio‘s company finally fired her and started resolving their own disputes. My complaint was resolved to my satisfaction within a day. Moving companies should beware of Moving Claim Services as they will ruin your reputation. I cannot say enough the dishonest business practices. Ms. Cappuccio states untruths and when confronted, she gets angry and hangs up on you. If you care for the reputation of your company, this is Not the company you want to handle your claims. Just look at her reviews in yelp In Google. Buyer beware.
RC
Rosalinda Cervantes
1/5 | 2 months ago
I can only echo what all of these reviews have to say about Moving Claims Services which has been handling my insurance claim for a household move. A day or two after my move, Moving Claims Services told me I had 30 days to submit a claim which I did for five damaged items. Full documentation, pictures and valuations were included. One of these items was packed by my mover in a box that they charged me for. The other items were too large to box and were packed loose on their truck. None of these items were damaged prior to being put on the their truck, but all sustained damage during the move. After nearly three months, Moving Claims Services rejected the claim basically for two reasons. Reason one was that I had not noted any damage immediately i.e. the day of the move even though I was told I had 30 days to identify damage and submit a claim. The second reason is that my mover claims not to have packed any boxes which is false as I contracted for them to pack specific items, saw them being packed, and was charged for the boxes. Over the last several months I have exchanged numerous letters with Moving Claims Services to no avail. This company’s personnel has an attitude which assumes from the start that you are trying to cheat the system. Their claim that damage must be identified the day of the move was never communicated to me until after I submitted a claim and they continually misrepresented the facts regarding the packing of my goods. Throughout this process, Moving Claims Services was rude and disingenuous. Horrible people to deal with. Don't use any mover which has them as its claims administrator.
RE
Richard Eichenberg
1/5 | a year ago
If I can give a zero star I would. I was insured under this scam company by my horrible moving company that was picked by my broker and after sending in "claim package" which took me 3 hours to do, they are saying they cannot accept my package because I did not take a picture of the back portion of the paper that does not have anything on it. Just a plain paper! So ridiculous! All this so that they can scam you and not give you back the money from the worst moving company that damaged all my valuable goods!
CC
Carla Capriles
1/5 | 2 years ago
As you can see from consistently negative reviews and no replies from the business, those people just don't care. My advice to you if you are trying to file a claim with them: Don't even bother, you have already lost your money, don't waste your time. I did try to submit a claim a few times, got confirmation emails only to then find out after a few months that they never received the claim. Tried to submit via email, online, never got an actual person to confirm the receipt, so I gave up.
VS
Valentin Schmid
1/5 | a year ago

FAQs

  • What services does Moving Claim Services offer?

    Ans: Moving Claim Services offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • Who will bring the packing supplies?

    Ans: Moving Claim Services will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Are there any items that the Moving Claim Services will not move?

    Ans: There are many items that Moving Claim Services will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Moving Claim Services is not authorized to move.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Moving Claim Services will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How does the Moving Claim Services ensure the security of my belongings during the move?

    Ans: Moving Claim Services ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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