Moving On Up, INC Info | Compare Moving Quotes

Best moving experience Ive had very quick and friendly highly recommended to those who need a move

Moving on Up is a great moving company. The did a local move for me. The price was very good. They were on time, polite and courteous. The movers did an excellent job packing up the mirrors and pictures. They padded the furniture very well. Nothing was damaged - not a scratch!. I would recommend them and use them again for future moves.

I hired Moving on Up for my move. I told them my items and they told me $1000 and 5-7 days to get my things. I questioned the items and they repeated the list, great, seemed easy peasy. So I drive cross country with my infant and dog. Thank God for the things we fit in my SUV. It was 2 weeks after I moved before they even picked my stuff up. Meanwhile I had to buy things because didn't have my stuff and couldn't cook. They refused to offer a discount for the inconvenience, in fact when they came to pick my things up they wanted $2400!! They claimed they didn't have an item on the list that I had already double checked with them. There was no way I had double the belongings let alone 2.5. So the office lady Phyllis "reduces it" to $2100. Still ridiculous but by this time I've been waiting 2 weeks and just want my stuff. So after they pick my stuff up 5-7 days becomes 10-14 days. I call them 10 days later and they tell me another 7-10 days. This is absurd. I express frustration. I had ordered checks just to pay them and Phyllis in the office threatens me "give us cash or we'll suction your stuff!". Great company. I could have found more reputable movers in a back alley in Brooklyn. So the stuff finally arrives, a month after I moved. It was piled to the ceiling and probably sat on a hot truck for an entire month. My bookcase was broken, my daughter's bookshelf had what looked like blood on it. My painting had a hole punctured through it. My high heel shoes melted, the finish is peeling off and the heel melted away from the base. Cups broken, picture frames wood worn off. My stuff was literally just thrown around. The boxes had several holes in them which I didn't think about at first, but now after a month of living here I suddenly have a mouse problem!!! I'm sure they came in with my boxes. God only knows where they were all that time. These people are horrible. The way they operate is criminal. Essentially their business is to steal your posessions and then extort you to get them back. I have moved 25 times and this was the most horrifying experience. If you care at all about your things, run the opposite direction. Bad bad business.

This is the best moving company I have ever had! The team with Juice, Carlos and Tony were amazing. They worked fast, were very professional and took good care of each piece of furniture. They patiently waited when I had an issue with Public Storage. They are simply top notch! Highly recommend!!!

Most unprofessional and dishonest business I've ever encountered. These guys were contracted by a company called Moving USA to move a friend of mine this past weekend. They showed up and once they had loaded everything onto the truck the foreman informed us the price had nearly doubled and he couldn't do anything about it because his boss was the one that makes the contract and pricing. The "boss" refused to speak to her until we started calling other moving companies. Even though we thought we had reached a resolution with the foreman to remove some cubic footage from the truck (which had never been mentioned in the initial negotiation of the contract) the foreman continued to be rude and uncooperative. This guy was a real piece of work. He was rude and ignorant from the beginning - cuts you off in mid-sentence, refuses to directly answer questions, and kept saying we simply didn't understand when we asked him to explain why the price doubled, why we coudln't simply take some things off the truck to fit into the space HE designated, etc. He kept calling his "boss" - turning his back to us, and refusing to let the CLIENT speak to the boss. He also purposely took things off the truck he knew couldn't be moved in a car. No joke - he ended up throwing the box spring off the truck. Then when he needed the invoice signed, we changed the customer satisfaction form (which they provided at the beginning of the day, not the end) he physically tried push a woman out of the way to take it back. It's clearly this company's business strategy to try and gouge people once their stuff is loaded and then use their moving staff to try and bully the clients. AVOID THIS PLACE AT ALL COSTS. Read complaints about them on BBB websites - many more recent reviews similar to mine - in addition to destroyed furniture and belongings once they arrived.