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We needed help to move our Piano. I think it is made out of led because it might be the heaviest thing on earth. We did some research and found that these guys are really good at moving items like this. The reviews were correct, they are very good.

We had to move my grandfathers vintage pool table down from Asheville. It is quite valuable, so just to be safe we had it insured before we moved it. Looking back we are glad we called Moving Simplified to help out. They were super careful from start to finish. I hope we never have to move it again, but if we do then Eric and his team will be doing it.

PART ONE: Very disappointed in this company. My mother in law hired them to move her out of our house and into a new home she purchased. The contract was for two movers and a truck. The morning of they called her and changed it to 3 men and jacked up the rate. The men had no moving equipment with them other than blankets. They left marks, holes, and dents in the walls in my home and my mother in laws. Some of the repairs will require more than spackle and paint. It's been over a week now and the owner is not returning any of our calls and has yet to send anyone out to review the damages and come up with a plan to fix them. Do not hire this company if you value your home and your furniture. PART TWO: Finally got a call back from the owner in less than an hour after posting PART ONE of this review. Totally disregarded the fact that he hadn't returned any texts or calls from my mother in law or myself. Asked for pictures of damages which I sent over to him. We tried to set a date for him to come out and see the damages and make repairs but were unable to find a date that worked for both of us. That part was fine. After I got back into town from being on vacation for a week I texted him. At first he had no idea who I was or what I was inquiring about (obviously I wasn't a priority to him). Finally agreed on a date for the following week. Then comes the catch: he won't come out to assess damages and make repairs until I take down PART ONE of my review which he claims is a lie! After several back and forths via text we could not come to an agreement so it looks like I'll be paying for repairs to my home out of my pocket. Again, don't hire this company. Dishonest, reckless, unprofessional.

I just paid $600 more dollars than the $400 price agreed upon! Here is part of my text confirming the $400 price for my baby grand and console piano to be loaded onto a POD. After getting here, Eric said he did not know that the upright piano was upstairs and that was a $1000 job! We talked about this on the phone and he said he misunderstood! After they got a 3rd person because at this point I'm moving today and had no choice, when Eric returned from getting a dolly, I showed him the text message becauseI wanted the price IN WRITING because Queen City movers jacked up their price last minute and that's how I got him!! He told me that he didn't read the message, even though he replied, yes. I have never paid more than $300 to have my baby grand and upright loaded or unloaded-even when my baby grand went up-and-down 18 steps and the people have never driven them anywhere! After I shared the text with him, Eric had the audacity to tell me that he wasn't doing anything else until I paid him $1,000 while he had my $12,000 baby grand piano on his truck (I had decided to let them store it)! Before they left, I couldn't get my Zelle payment to go to Eric's phone number so when they got my console piano downstairs, I told him it said his phone number wasn't registered. Anyway, We got that resolved. He was standing behind me as I was on my bank account online to pay him. I asked him to move and he had the nerve to tell me that he was standing there waiting to get his money! I told him to get away while I was putting in my personal information on my bank account! Anyway, I wouldn't use him if he was the last piano mover on Earth! Dishonest, rude, unprofessional, and should have had the business acumen and integrity to take responsibility! I told him when I talked to him about the text that I thought at the least he would have said that it was his mistake and maybe we could meet in the middle, and I was still planning to have them store my pianos. Personally, I wouldn't have charged more than the $400 because it would have been my mistake and my responsibility. However, I have integrity and that's the difference! After raising the price $600 and the way he treated me, I do NOT recommend them at all.. Also, let me say I thought this was a different company! When I said oh, the other company's name, Eric did not correct me. I see why... because he has one and a 1/2 star ratings!Run, Forest Run! #DontUse!

We recently used Moving Simplified to pack our house. We contacted the owner for estimates prior to work beginning and followed up with him a couple of times before moving day. He addressed all our questions and concerns. Moving day went very well. Three guys showed up with a truck as discussed. They were friendly and professional. This was a full day of work and the guys worked diligently and carefully all day. They did a great job of wrapping and protecting the furniture in the house. The owner came by during the day to make sure everything was going smoothly as planned. We observed the movers during the packing were pleased with the care they took in handling our belongings. We would recommend Moving Simplified for our friends and family, and would use them again if we move.