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National Forwarding Co., Inc. Info | Compare Moving Quotes

Google Reviews: 2.2/5

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Extra Mile Van Lines
5/5
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4.8/5
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2.2
Average Rating
20%
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80%
Update: It’s moving season. You have a choice in who your TSP and logistics companies are, and you should not work with this company. Hands down the worst company I’ve had to deal with in 6 military moves. They will do a poor job supporting up to the move, then that’s when they really kick in the uselessness. Filing a claim with them is being passed off constantly (I had several different people on my claim), and they will break the guidelines if you let them. They will wait until the very last day allowed under the guidelines to pay. The “claims” adjuster had zero experience it seemed, she googled what she thought was closest to my furniture and made offers based on that. Refuse to work with them, in DPS there’s a question of any companies you would not like to work with, add them every time, every move. This company gets a good part of its business from government/military contracts. If you are completing a PCS move and get the email that this company is part of your move, immediately contact your transportation office and request the contract be rebid and this company not be involved. You do have a choice and can refuse to allow this company to be part of your move. The employees themselves are potentially the worst I’ve dealt with in half a dozen moves. Then they subcontract out to equally, if not worse companies. They are rude, unprofessional, and unresponsive. Refuse to allow the government to contract with them for your move. There are good companies that deserve our business and do a good job.
JD
Jeremy Disotell
1/5 | 3 months ago
The worst company to deal with! Items were delivered several weeks ago and I have called more than 6 times to get the boxes removed and I continue to get excuses and false dates! Would not recommend!
JJ
Jessica Jess
1/5 | 3 months ago
My company Daniels Moving & Storage INC. works with National Forwarding. They are extremely professional! Very polite! Look out for the best interests of everyone! They have such amazing knowledge of the moving industry, quite honestly I would have to say they are the best in the Industry and with my experience of over 28 years in the moving industry. Trust me when I say that National Forwarding is far better than other moving company in this industry! Believe me when I say you will not be disappointed when dealing with National Forwarding!
JK
Jeff Klockziem
5/5 | a year ago
Customer BEWARE!!! Unfortunately military moves are at the mercy of the LOWEST bidder and I can see why this company was the lowest bidder. Absolute trash all the way through their director Deborah Marciniec! Which, if you have the pleasure of speaking to her like I sadly did, will try to tell YOU the ACTUAL military member how the military paperwork gets submitted to them. When corrected she will speak over you too. The pick up went great. The delivery is the issue. All my paperwork says the delivery date will be no later than August 14, 2023. When I asked why they are scheduling to delivery the house hold goods after that date, they told me that date wasn't for me it was for the delivery driver. I asked why that wasn't explained to me and Deborah's response to me was "we don't have to explain anything to you. It's not on us." I'm sorry but you are the director of the MOVING COMPANY correct? Absolutely ridiculous. If I didn't take the date they offered me, my goods wouldn't be scheduled for MORE THAN 3 WEEKS!! I would be living with nothing for almost a month! When asked why I wasn't put on the schedule when the paperwork was submitted back in JUNE, I WAS TOLD THIS IS JUST HOW IT IS. AVOID THEM AT ALL COSTS if you can!
NH
Natasha Hope
1/5 | a year ago
AVOID AT ALL COST!!! Absolut god awful company, the claims department is horrid and have zero customer service skills. the companies they contract out to do the active duty moves cannot make the deadlines set. had my delivery rescheduled 3 times in less than 2 days and this is after my RDD had passed. both this company and the companies that the contract out are so worried about making money that they dont care how badly they inconvenience us service members. they dont leave a any room for things like weather stopping the truck for a cross country move and it is not acceptable. then when it comes to compensation, they will not do anything more that what the government as set in guidelines. they act like they are not allowed to do anything more for their customers. they refuse to be helpful, and clearly do not care about any inconvenience caused, they have got their money because they are under contract. how this company is still in business i will never know, but if you have a choice, avoid this company at all cost.
TF
Tim Faulkner
1/5 | a year ago

FAQs

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Can the National Forwarding Co., Inc. disassemble and reassemble furniture?

    Ans: National Forwarding Co., Inc. can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the National Forwarding Co., Inc. are easily available and moves are less expensive.

  • How does the National Forwarding Co., Inc. ensure the security of my belongings during the move?

    Ans: National Forwarding Co., Inc. ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

  • Can I make changes to my move date with National Forwarding Co., Inc.?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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