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nile cargo carrier inc

Google Reviews: 3.4/5

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Blogs

3.4
Average Rating
60%
0%
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40%
Mr. Wilson at Nile Cargo was very nice and communicated well with me and helped me get my package to its destination. Very affordable pricing and fast. I shipped my box to them and then filled out the paperwork. Within 10 days it was in Uganda! THANK YOU NILE CARGO!!!!
MM
Malcolm M.
5/5 | a year ago
Honestly if there was an option for a zero star I would have rated them zero! This company has the worst customer service for both offices in Uganda and the USA. They NEVER pick or return calls I shipped some items and they have never arrived, I have given up on them! I would not recommend using this company at ALL!
El
Emily la
1/5 | a year ago
Great shipping experience, from Germany but live in the UK now but my husband lives in Uganda and I always shop and stuff from the USA for him and send them to Kampala and it’s never been easier Mr Wilson and his team the whole experience easy and seamless. Stuff always arrives on time and in great condition.
MK
Maria Kyomya
5/5 | a year ago
Terrible experience. I mailed 15 boxes in November 2021 and requested air shipping (was prepared to pay the additional costs). They promised air shipping but actually put it on a boat. The packages I mailed in November just now got there (June 2022). More than that, I was not provided adequate paperwork for dropping the boxes off in St Louis. The customer service was unhelpful at best and outright incorrect at worst. Additionally, we arranged for the packages to be delivered within Uganda and this didn't happen for all of them (some had to be picked up) and the recipients were charged a fee for the delivery even though we already had arranged for that.
ER
Elizabeth Richmond
1/5 | 2 years ago
I’ve never had problems with this company in fact this company has always been professional and honest and the reviews here are fraudulent. This company had to start from scratch because someone stole from them. They are honest people.
ML
Maurice L Thomas
5/5 | 9 months ago

FAQs

  • Who will bring the packing supplies?

    Ans: Nile Cargo Carrier Inc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Are there any items that the Nile Cargo Carrier Inc will not move?

    Ans: There are many items that Nile Cargo Carrier Inc will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Nile Cargo Carrier Inc is not authorized to move.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Nile Cargo Carrier Inc will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Nile Cargo Carrier Inc are easily available and moves are less expensive.

  • How are fragile items handled by Nile Cargo Carrier Inc?

    Ans: Nile Cargo Carrier Inc uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

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