northern minnesota movers inc

I will not be using this moving company again. I had a weird experience. It started out great. Bobbi was very helpful when getting my estimate. We went through all of the items that needed to be moved and we talked through the packing option. I was quoted for a 4 hour move. I lived in a 1 bedroom apartment as a single male. I had every item that needed to be moved extremely organized and ready to be taken out of my apartment. There were no stairs, obstacles, or heavy furniture. On the day of the move, the crew of 3 men arrived on time. I checked in periodically over the next 5 hours, continually seeing these guys sitting around on their phones. I was so confused why the process was taking so long. They seemed annoyed and pissed off. When they finally arrived at the new apartment, the crew leader told me another crew got in a car accident that day. He goes, “if it seems like I’m in a bad mood today it’s because I am”. He also continued to tell me how much he hated the packing portion of the job which was just strange. I had paid for packing. On the back end of my move, the crew was rushing and cutting corners. There were multiple scrapes and dents to the cabinets and walls in my new apartment. They did not put my $3,000 TV in the $42 TV box that I had purchased. Instead they taped it into a blanket of mine. The crew leader tested my TV once we got to the new apartment and seemed relieved when it worked. The move that was quoted for 4 hours took 8…. At the end of the move, the crew leader asked me to write a review and send them a tip via Venmo. It literally felt like he was staring me down while I did both of these things and it was uncomfortable. They also left two large boxes of moving trash and a dolly in my elevator. I feel like due to the accident, this crew was dealing with things other than my move. I totally understand situations that come up and am not upset with the crew, but I was charged for the additional hours it took to complete my move. It was either this or my job was grossly misquoted. I did receive a small refund for the bad day, but the experience in general was negative and strange.

Excellent service! My friend recommended AAA movers to me for my move and I am happy I listened! The process of getting a quote and setting up my move date was handled professionally and smoothly. My quote was accurate. The three movers that helped me all day were the best! Very nice, professional, and extremely hard working. They communicated with me well about where I wanted my boxes and furniture. If I need movers in the future I’ll definitely be using AAA Movers again!

Frank, Jerome and Santos from AAA movers were spectacular! I really appreciate all they did for us today!! They arrived on time, worked extremely hard, were very careful with our items, rolled out protective mats to prevent tracking, and were very polite and friendly! I was so impressed by their ability to so quickly get the job done! These guys deserve a raise!! I highly recommend them to anybody who needs movers! They get an A+ from us!!

AAA Movers came on time and they were very efficient and professional in moving my brother from his studio apartment to a senior one bedroom apartment. Nothing was broken and they handled everything with care. His apartment was on the third floor so they had to go down two flights of stairs! I was impressed how they took everything down so quickly!! His senior apartment has an elevator, and they were very efficient and quickly moved everything in less time. I would definitely hire them again! Thank you AAA Movers for a job well done!!

My move was from a storage unit to a new townhouse. Brock, Eliot and Simone were great. Professional and yet personal. They took great care with my antique China cabinet and rolled out the red carpet on my new floors. They took extra care on the floors. Thank you crew for making the day less stressful. I would definitely hire this company and this crew if I ever have to move again.