On 3 Moving And Relocation LLC Info | Compare Moving Quotes

I had an incredible experience with On 3 Moving Company! From start to finish, their team was professional, efficient, and courteous. They arrived on time, handled my belongings with care, and ensured everything was transported safely. The communication throughout the process was superb, and they went above and beyond to make my move stress-free. I highly recommend On 3 Moving Company to anyone in need of a top-notch moving service. Five stars all the way!

Made a stressful move that much more stressful. We scheduled an interstate move to Maryland with this company as they are one of few in the area that will do a move outside of NC. They communicated often between the original quote and signing the contract. The team loading our home were good. They were somewhat organized and arrived on time. This was the last positive moment thereafter. They were scheduled to arrive on a Sunday afternoon but after waiting a few hours at our new home, we couldn’t reach the movers. Someone finally called us back and let us know they hit traffic but we had to pay the extra hours for hired help. The vanity desk I had was completely destroyed without apology (and the insurance has yet to pay out anything six weeks later), our boxes were moved into our garage instead of our home and they didn’t want to put together our beds (as contracted). It was horrible customer service. When I called to ask about the issues, we were given a lot of excuses and the runaround. Now that I know I’ll have to replace my vanity on my own, I can say unequivocally that I do NOT recommend this company. They don’t value your items or your time!

I was thoroughly impressed with the moving company On3 Moving. They showed up on time, were efficient and picked my items up with care and moved fast, without any damages whatsoever upon arrival to my destination! Would definitely use them again if I need a moving service and would highly recommend them to others.

This moving service was nothing short of amazing! Polite, professional men working their tails off to help us move! I hope we don’t ever move again… especially not in 95 degree heat or during an apocalyptic storm (both today!) but if I did? I would use this company again. I can absolutely recommend them 100%, and I very rarely do that. The men were kind, polite, and worked VERY hard. And the price was very fair! If you are moving, you should definitely use this company. You won’t be disappointed! And bonus, nothing got broken! Score for these professional gentlemen and the company hiring these exceptional individuals! I should also mention this was a move from a five bedroom house to a six bedroom house, plus a storage unit! These guys were amazing! I literally can’t say enough good things.

During the booking process for my move, I inventoried my items (equivalent to a 1-bedroom apt) to be moved with Ajani. I was told by Ajani that I did not have a lot of items and that my move should take no longer than 3 hours. On the day of my move the movers arrived 45 minutes late. I had to contact them to find out where they were. 3 men arrived. One of the men, Chris, was agitated and upset. He clearly did not want to be working. From that point I primarily only saw two men moving my items. The two men were initially working expediently, however, once we reached the 2 hour mark it seemed that they slowed down. One of the movers was a bit inexperienced and had to be directed on what to do and how to do it. Towards the end of the job Chris disappeared (approx 90-120 mins) and left the 2 guys to complete the job. They implied that this was his normal behavior. After the 2 remaining movers completed the job, hours later, my credit card was immediately charged for double the estimated job price. I was NOT provided with a final bill outlining an itemized list of expenses less the deposit paid. I was sent a QuickBooks invoice for a balance double the price of the initial quote. Also the movers removed my Peloton screen from my bike, and left the screen on the floor at my old residence. Chris told them to do this and said the screen was too fragile to be moved--crazy! I had to make the movers go back to the old residence to retrieve the screen and also found two pieces to my temper pedic bed which they also left in at the old apartment. At one point we started helping them move boxes because I knew I was being charged by the hour and felt they were milking the job. After calling to complain I spoke with Ajani a few times who apologized for the service and said that "operations" was willing to offer me $125 credit towards my final bill which is unacceptable. This credit was to compensate me for Chris’ work stoppage, our observing the movers on their phones and making a call, and another time seeing them taking a break. Any break would have been fine as long as I was not being charged. Ajani said that Chris was only there as the driver. This makes no sense! Chris was working and then stopped. He was to provide me with the final bill and didn’t, but he immediately called “operations” to charge my card once the 2 movers finished. Ajani also said that Chris was one of the team leaders. As I re-read a review on Yelp, Chris is referenced as an operations manager. You get the sense that a game is being run on you and one probably is. If I had not just done a long distance move 2 years ago with FlatRate Moving (they provided 3 movers) from New York to NC I wouldn’t know what to expect. I had a 2-bedroom apartment, and moved into a 2 bedroom apartment in NC. FlatRate moved my items out of the NY apartment in 2 hours. And the local NC crew moved my items into my NC apartment in 2 hours. The total job only took 4 hours!! Overall, this company is not professional and I would not recommend them to anyone.