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one-stop transportation llc

Google Reviews: 3/5

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icon_mdetailMap 1940 S 223rd St, Des Moines, WA 98198, United States
icon_mdetailNationwide DOT No.: 2387435

NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

3
Average Rating
50%
0%
0%
0%
50%
We had such poor service today. I'm super disappointed because we truly needed transport for my very vulnerable 87 year old grandmother. First when 2 employees cake to pick her up. Did not greet anybody. Barely helped us put her on the gurney. They had no transfer sheet for their patient. Good thing we had one. When we arrived at the clinic another one of their employees were there. So the 2 employees that picked up grandma wanted to leave and they all ended up arguing in the clinic. Then they called grandma in fir her appointment and only one employee was there and she was yelling to her co-worker whom was transporting another patient to he'll her. He was refusing. So my wife had to help her to the clinic room. So when grandma's appointment was over all staff had left. We had to wait for transport again. 2 new guys the one that First refused to help put grandma in her clinic room. And another, came in with a dirty unsanitized gurney that was ripped from previous transports. I asked if it was clean? They said yes. I asked how did it get ripped so much, they said from taking it out of the transport van. Which we know wasn't true. I called the office and canceled transport and we ended up bringing grandma home in our car. I'm just disappointed on their unprofessionalism. Their mannerism, and over all the care for my vulnerable grandmother. Who depended on them to get her there safely and professionally. Something needs to change in this company I hope nobody and their elderly ever get treated this way.
MH
Monique Hernandez
1/5 | 3 months ago
PS
Patricia Serpilio
5/5 | 3 years ago

FAQs

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Are there any items that the One-stop Transportation Llc will not move?

    Ans: There are many items that One-stop Transportation Llc will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that One-stop Transportation Llc is not authorized to move.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. One-stop Transportation Llc will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • Does One-stop Transportation Llc offer free moving estimates?

    Ans: Yes, One-stop Transportation Llc offers free moving estimates.

  • Can I make changes to my move date with One-stop Transportation Llc?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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