overland van lines llc

Me and my boyfriend used this company to move on April 26. We received a quote after speaking to Paul (my boyfriend was a returning customer), explaining we had two moves for two 2-bedroom apartments. A third floor walk up and fifth floor elevator apartments going to a third floor walk up. Our quote was estimated for two men for eight hours for the job. When the men arrived on Friday around 11am, they immediately knew they needed more help. The workers had no idea about both third floor walk ups and thought the second stop was storage. You could see the defeat on their face when they realized this was not a small job. The workers picked up my boyfriend first, then came to my apartment, and unloaded for the final stop. The men were unbelievably professional, kind, and extremely hard working. We knew this job was going to be very hard for just the two of them, so we offered to help at all three locations. This was NOT a job for two people. In fact, we were so worried about their well being and fatigue, we had them stop at 9pm (even though they wanted to continue) because we knew they had a long ride home and were completely out of gas. We felt too guilty to have them continue to work like this at our expense. We, also, were extremely tired after hauling bins and furniture in our pursuit to help them. Again, they did not ask for our help, but we insisted. We do know one of your guys called for more help after the first stop, and was refused. Not only did Ryan and I have to call family the next day to help, we are still moving bins in ourselves as we speak (pictures attached). We paid the company expecting to not have to put in any effort of our own, and asked to be compensated AT LEAST the two extra hours we had to pay after the estimated hourly price. I called Paul and emailed. He emailed back and said he would give us a super discount the next time we used them. I said I wanted to speak to a supervisor (beginning of May) and with another call folllow up, no one EVER called me back. We are extremely disappointed with the management of this company and how poorly the workers were mislead and treated. We tried to resolve this offline, but with the lack of reaponse and help from this company we will never recommend Overland Lines to anyone we know.

Best Choice Moving recently paired me with Overland Van Lines, and I couldn't be more pleased with the experience. I was fortunate enough to have Izzy as my main contact for both the pickup and delivery. From the initial onsite meeting to the final delivery, Izzy was outstanding. He was professional, efficient, and a great communicator, keeping me informed at every step and ensuring the process was smooth and stress-free. I saw Izzy ensure that he and his colleague were on the same page, ensuring the careful handling of belongings. Out of over 100 boxes, nearly everything was delivered intact, with only a couple of minor items sustaining damage – a remarkable feat in the world of moving. Their attention to detail and commitment to customer satisfaction were evident throughout the entire process. I highly recommend Overland Van Lines, especially if you're looking for a reliable and trustworthy moving service and lucky enough to have Izzy. They made what is typically a stressful experience into a seamless and positive one.

I cannot express what a great job Izzy and his crew did for us. They killed it from start to finish and were so kind and courteous! I have moved at least 50 times in my 62 years and other than family helping this was the best experience ever! I would recommend this crew a million times over! Overland you are extremely blessed to have these young men working for you! Thank you guys!!!!

I moved from Maine to Massachusetts and had a very smooth move with this company. They coordinated well and everything went as planned. Izzy and his partner Fausto were very professional, packed expertly, friendly, and patient when we couldn't get into my new place on time. I really appreciated them. Please remember to tip your movers on site, as I forgot to do so in the chaos of the move and did so retroactively because they were so good.

We had the pleasure of working with Elijah and Jose from Overland Van Lines, and we couldn't be happier with their service. They were incredibly detailed and thorough in their work, ensuring that all of our belongings were handled with care. Their hard work and dedication made our moving process much smoother than we could have imagined. We highly recommend Elijah and Jose to anyone in need of reliable and professional movers. Thank you for the excellent service!"