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paxton companies
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paxton companies

Google Reviews: 3.6/5

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icon_mdetailEmail info@paxton.com
icon_mdetailCall +1(703) 321-7600
icon_mdetailMap 5300 Port Royal Rd, Springfield, VA 22151, United States

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Reviews

Rate This Business
3.6
Average Rating
40%
0%
0%
0%
60%
We put our home goods in storage with Paxton while we lived abroad for 4 years. Upon returning stateside and with the delivery of our items, we had over $5,000 in damages and some pieces of furniture completely missing. We have been working with the utmost incompetence with a representative (Dejan Stankovski) who refuses to put us in contact with management and has ignored our emails or taken weeks to respond to the handling of our claim. We have been trying to resolve this issue since March of this year and our case has been handled with incomprehensible irresponsibility, negligence, and complete ineptitude. Attached photos of just a few items that were damaged and Paxton has not taken any responsibility or made any reimbursement to our claim.
DS
Diana Safaa
1/5 | 2 years ago
Outstanding Sevice provider company. Even if there is any damage happened during move it get settled down so quickly without any hassle.
mk
mithlesh kumar
5/5 | a month ago
This company is a nightmare. Took almost 20 days to deliver and then when they did the destroyed and damaged a lot of our stuff, baby pictures including a 70 inch samsung TV. Heres a pic on how they pack a $1200 Tv. You been warned stay away from this company.
JB
Joey Beckum
1/5 | 6 years ago
Very friendly, providing free weight ticket services for military members moving.
TW
Thomas Walsh
5/5 | a month ago
The quote we received from Paxton was inappropriate to say the least. A 10 minute evaluation of a 1bed 1bath apartment with a table and a bed was quoted at 30k. They can quote you however much they want and then if you want to cancel or use another company, the cancellation fee is exorbitant and does not take into account the unprofessional behavior encountered in the moving process including being unresponsive and untimely. They don't respond to emails even when time is of the essence. They didn't let us know that they would be coming or when they would be coming until the day before which forces you to pay the cancellation fee because they gave you no other choice. Paxton should consider their business practices unethical and impractical.
KD
Kendall Dezember
1/5 | a year ago

FAQs

  • Are there any items that the Paxton Companies will not move?

    Ans: There are many items that Paxton Companies will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Paxton Companies is not authorized to move.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Paxton Companies will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • Does Paxton Companies offer free moving estimates?

    Ans: Yes, Paxton Companies offers free moving estimates.

  • How are fragile items handled by Paxton Companies?

    Ans: Paxton Companies uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

  • Can I make changes to my move date with Paxton Companies?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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