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pilot express transport llc
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Pilot Express Transport LLC Info | Compare Moving Quotes

Google Reviews: 2.4/5

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icon_mdetailEmail PILOT.ANTOINE@YAHOO.COM
icon_mdetailCall +1(225) 234-3117
icon_mdetailMap 7231 Mirada Street, Grand Prairie, TX 75054, United States
icon_mdetailNationwide DOT No.: 2355639

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Reviews

Rate This Business
2.4
Average Rating
60%
0%
0%
0%
40%
Order from Bestbuy. They called ahead to say they were running about half an hour early and confirm the earlier time. Two guys, very polite and efficient. I’d noted in the delivery instructions that there was no elevator, which surprised them, but they just brought out proper lifting straps and got it up the stairs with no fuss, dings from rails, etc. Best delivery experience I’ve had at this address for large/heavy items. I’ll note that there seems to be a consistent failure with detailed delivery instructions actually making it to the people doing the delivery, with every big box store/freight contractor pair I’ve experienced. This was the first time it was handled professionally, no grumbling, and with appropriate tools.
GH
George Hicken
5/5 | 2 months ago
Shipment arrived on time, my 14 foot paddle board was undamaged when I picked it up. The buzzer at the front wasn't working, so had to call the main number where I was directed to walk into the warehouse where I collected the board. It was packaged very well for transport which is most likely why it survived without incident.
DP
DrEw Pador
5/5 | a year ago
Worst delivery experience EVER! They did not show up on the scheduled delivery date, they showed up the following day. BUT, I was not home so their office called and we rescheduled for Tuesday of the following week. They show up on Monday and of course I’m not home (hence the reason I scheduled it for Tuesday). Do they call me or reach out in any way? Nope, dude leaves it in my driveway. It was supposed to be delivered into my house and I was required to sign for it. The box, which I cannot move because it’s too large/heavy, is also badly damaged. No way the item isn’t damaged. I paid way too much money for this to be damaged and left out in my driveway! Seriously worst delivery EVER!!!!
LL
Linzi Larson
1/5 | 2 years ago
I could rate zero stars I would. Their delivery team took a chunk out of my counter top and over a month later I get an email saying they talked to “the granddaughter” and “the granddaughter” said the damage was preexisting. THERE IS NO GRANDDAUGHTER. I can not believe this straight up lie!! I am furious!!
SL
S Lanza
1/5 | a year ago
delivered my tv from best buy in time, no issues! delivery guy was kind and called beforehand to let me know hed be arriving. thank you!
AC
Alyssa Camacho
5/5 | 5 months ago

FAQs

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • Are there any items that the Pilot Express Transport Llc will not move?

    Ans: There are many items that Pilot Express Transport Llc will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Pilot Express Transport Llc is not authorized to move.

  • Is it necessary to tip the Pilot Express Transport Llc?

    Ans: Tipping is optional. It depends on how you feel about the move, whether Pilot Express Transport Llc handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • How does a Pilot Express Transport Llc handle moves during bad weather?

    Ans: Pilot Express Transport Llc take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Pilot Express Transport Llc will need to complete some paperwork and your directions to park the truck and proceed with the move.

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