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Planes Moving And Storage INC Info | Compare Moving Quotes

Google Reviews: 4.8/5

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icon_mdetailEmail JADLETA@PLANESCOMPANIES.COM
icon_mdetailCall +1(513) 759-6000
icon_mdetailMap 9823 Cincinnati Dayton Rd, West Chester, OH 45069, United States
icon_mdetailNationwide DOT No.: 247584

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Reviews

Rate This Business
4.8
Average Rating
60.00%
0.00%
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40.00%
My grandparents moved out of their house that they lived in for 51 years. A friend of theirs recommended this company as they had a 'great experience'. Their house and antique furniture were in pristine condition prior to the move. Four people came to move them out one had only been there for 3 weeks and he seemed to know far more than those who had been there much longer. Not only did they take twice as long as they quoted (and were already paid for) but they damaged the house that had been the pride and joy of my grandparents, damaged irreplicable antique furniture with immense sentimental value, and caused great emotional distress to my grandparents. They also decided to load a deep freezer full of frozen food into the loading truck first which lead to most if not all of that food to go bad. Paint was chipped, walls were gouged, floors were scratched, corners of furniture was twisted off and this company is trying to get my grandparents to pay extra because they took twice as long as quoted. If you don't want your home and furniture butchered DO NOT use this company, please. The attached pictures are what I took the day after and only what I found of the damage in the house. If I can get pictures of the furniture I will post those here as well.
A
Astrid
1/5 | 2 months ago
My experience with this company has been the worst I have ever seen. They took no care with packing of my household nor the packing of the truck. This resulted in damages to almost all of our furniture. I would never recommend this company to anyone. Use them at your own risk. I would give them lower than one star if I could.
wb
wesley brown
1/5 | 3 months ago
I had a great experience with Planes Moving & Storage from the initial consultation through the delivery of my interstate move. They did a professional and excellent job with timely and regular communication. I would highly recommend them for a long distance move! Or any move, really! I had a great team/crew to work with: Luis, Lisa & Matt did an amazing job and the office team was equally supportive. I had two delivery locations and everything was completed on time without any issues.
BW
Barbara Weigl
5/5 | a month ago
Moving is always hard! No move will ever be perfect! I have had many movers move my property for over 20 years. I can say this though, Craig and his crew ensured my stuff was taken cared of to the best of their abilities. His crew were a bunch of hardworking individuals that gave me their best and their work is unmatched with others I experienced during my time in the military! They were honest and we worked together solving problems we encountered! Professional and I highly recommend! L.T
l
ltopasna
5/5 | 2 months ago
From Diane who started the process, to the Gentlemen that moved us from Ohio to Florida, Planes was exceptional. The company communicated with us throughout the process (from quote to final drop-off) and made sure things happened smoothly. The team at Planes handled our move with kindness, care and professionalism and we appreciate everyone who played a part in making sure everything got to our new home on time and perfect condition.
JL
Julie Larger
5/5 | 3 weeks ago

FAQs

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Are there any items that the Planes Moving And Storage Inc will not move?

    Ans: There are many items that Planes Moving And Storage Inc will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Planes Moving And Storage Inc is not authorized to move.

  • Does Planes Moving And Storage Inc offer free moving estimates?

    Ans: Yes, Planes Moving And Storage Inc offers free moving estimates.

  • What areas does Planes Moving And Storage Inc serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

  • How are fragile items handled by Planes Moving And Storage Inc?

    Ans: Planes Moving And Storage Inc uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

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