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platinum moving and storage
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Platinum Moving And Storage Info | Compare Moving Quotes

Google Reviews: 2.7/5

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icon_mdetailEmail Info@PlatinumMovingLLC.com
icon_mdetailCall +1(727) 294-1116
icon_mdetailMap 13660 Automobile Blvd, Clearwater, FL 33762, United States

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Reviews

Rate This Business
2.7
Average Rating
60%
0%
0%
0%
40%
Platinum Moving was on time, professional and worth every penny. Scheduling with Robert was very easy. He was very helpful and explained all the details and what to expect. Our crew Ryan, Doug and Raven did an outstanding job. We had a lot of antique furniture but they protected our furniture extremely well. No damages and the move was done within the time frame that was estimated. I highly recommend Platinum Moving and will use them again.
AM
Arthur M.
5/5 | 5 years ago
Had a great experience with Platinum Movers. Sales rep Rob was informative and knowledgeable but not too pushy which is the main reason I went with them. Able to answer all of my questions and concerns. The movers were very friendly fast and efficient. Helped me with my baby grand piano which is my most prized possession. They did a fantastic job. No damages no problems and our estimate was right on point. Highly recommend.
SD
Scott Deamorio
5/5 | 5 years ago
We purchased a move through Trinity Van Lines who subcontracted it out Bulls Moving who contracted it out to Platinum Moving. Three weeks ago, tomorrow, they called to tell us they were loading our stuff on a truck and that they would contact us the following Monday for an update. Since then they have gone completely silent. They won't respond with any updates or an idea as to when our furniture will be delivered. Trinity has been emailing them as well. Yesterday was 21 business days which is what we were quoted as the latest option but if you read the fine print they have up until 30 business days. We moved to Texas so there are a lot of people moving that we are connecting with and no one has waited this long. Regardless the horrible customer service provided, or in this case NOT provided, is unacceptable. DO NOT trust this company or use them. There are plenty of movers out there that do what they say they are going to do. This isn't about whether or not they should have delivered our stuff by now. This about how you treat the people paying you thousands of dollars...on top of that you are in control of all of their worldly possessions. How hard it is it pick up the phone and advise someone of even an guestimate as to when you might get it? We can't leave town for fear that they will maybe actually deliver our stuff. I could go on but learn from our experience and stay clear.
JD
Jayme Davis
1/5 | 3 years ago
I couldn't have asked for a better moving company!!! Ryan was very professional and courteous. He explained things to me as he went to be sure I understood what was going on. I was charged the same amount as my quote, in fact they finished in 2 hours! The gentlemen moving my items were kind, friendly and made me feel appreciated as a customer and just a person in general. Wonderful company! I will reccomend them to EVERY person I know getting ready to move!!!
AC
Amber Crews
5/5 | 4 years ago
After they packed and left, I noticed they had left behind some items I had asked them to take. They left behind all their trash. When they arrived at my new place they were a month behind schedule and they were short several boxes which contained my tools worth several hundred dollars and also noticed that all my picture frames were broken. I can't believe they are in business. I was on the phone several times with the coordinator Ryan, and got a lot of promises, but fell short without ever calling me back or communicated with me in any way. If you need a mover, do yourself a favor and hire someone professional. Platinum movers are the worst.
jf
joe fuster
1/5 | 3 years ago

FAQs

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Platinum Moving And Storage will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How does the Platinum Moving And Storage handle heavy and bulky furniture?

    Ans: Platinum Moving And Storage carry moving and packing equipment to move complex shapes, and heavy items.

  • How does the Platinum Moving And Storage ensure the security of my belongings during the move?

    Ans: Platinum Moving And Storage ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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