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Google Reviews: 4.3/5

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icon_mdetailCall +1(515) 229-5302
icon_mdetailMap 3101 104th St, Urbandale, IA 50322, United States

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Reviews

Rate This Business
4.3
Average Rating
80%
0%
0%
0%
20%
I signed up to be a Senpex courier and got approved few days ago I have left the app on day and night since then and no gig assignments. One popped up for a few seconds on the first day, but nothing since. Beginning to think this is an elaborate ID scam but we'll see. App is still on all day. I called customer service on the third and the guy said, "Just leave the app on, it's just a little slow. " Slow? This is non-existent!
AR
Anthony Roche
1/5 | 3 months ago
I used Senpex in Washington DC and they were really great all around. They're easy to get ahold of. The driver they assigned to my order was very communicative and polite. Her name was Esveidy García. Also, Ray Rosel is great and made the process as easy as possible for me. Thanks Ray!
NA
Nelida Almeida
5/5 | 3 months ago
I was really in a pinch because I left something for our daughter's wedding at home (350 miles away!) and I kind of held my breath to see if this was really a legit company and Senpex could bring a fragile package to my hotel. I would absolutely recommend the service to anyone! I was contacted within 5 minutes of first posting a request to the company, the driver stayed in touch with me regarding pickup time (he was actually early, which was great) and estimated arrival for delivery, and the gentleman who booked the service wished my family a wonderful wedding day.
AS
Annette Shimada
5/5 | 9 months ago
Senpex is great! Their customer service is unmatched. I have used them for multiple shipments over the years. Their prices can be cheaper than FedEx! I had some small rather heavy boxes that FedEx would've charged me $950 to deliver in 2 days. I was worried the boxes would get damaged (which happens with heavy stuff) or seperated. Senpex got it done in 6 hours and only charged me $650.
CG
Chloe Grey
5/5 | 7 months ago
Senpex was recommended to us by another vendor. We had another courier service for years that went out of business due to COVID. I was skeptical, but so pleased at how easy it was to schedule a pickup. The courier was friendly and professional and arrived early! Our delivery was made perfectly. So happy to have a new reliable courier service. :)
KG
Kimmy Gaskins
5/5 | 9 months ago

FAQs

  • What services does Preferred Home Delivery Service offer?

    Ans: Preferred Home Delivery Service offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • Are there any items that the Preferred Home Delivery Service will not move?

    Ans: There are many items that Preferred Home Delivery Service will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Preferred Home Delivery Service is not authorized to move.

  • How does a Preferred Home Delivery Service handle moves during bad weather?

    Ans: Preferred Home Delivery Service take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Preferred Home Delivery Service are easily available and moves are less expensive.

  • How does the Preferred Home Delivery Service ensure the security of my belongings during the move?

    Ans: Preferred Home Delivery Service ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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