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Google Reviews: 4.2/5

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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

4.2
Average Rating
60%
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40%
Harry was very professional and Clear in his initial presentation outlining the whole process. He did not try to hard sell, which was a welcome change from other movers I spoke with. His crew picked up my goods on the day I wanted and stored them in his warehouse for 10 days... waiting for the National Van lines to find a driver. He also brought free boxes to my home which I appreciated. The bottom line is I would use his company again and recommend them.
gk
gary kokensparger
5/5 | 5 months ago
I was very nervous as I have heard of terrible horror stories of long distance movers however, premier van and storage made everything easier and less stressful. I highly recommend premier van and storage. Everything was very clear , and there are no hidden fees or deposits like other moving companies. The communication was great on all ends. My stuff even came faster than expected and there are no damages. I am highly satisfied.
AJ
Alexa Jade
5/5 | 2 months ago
I do not recommend. We had a terrible experience with this mover. They contract their labor with what I consider careless packers and movers. They caused quite a bit of damage. We had the highest levels of carrier liability with $0 deductible and $125,000 maximum level of protection. That's full replacement value protection and the most comprehensive plan available. They were obligated to compensate to repair or restore, but that didn't happen. We also purchased the full service VIP option that included full packing, crating and uncrating, and a $50,000 damage protection policy. All apparently worthless. Premier is an agent for National Van Lines. National reimbursed us for only 16% of the amount of our claim. And they declined to reply to any of my notes to them. Careless damages, lack of compensation, and lack of communication. Seems like you should be able to do a lot better.
WQ
Wesley Querns
1/5 | 9 months ago
I used Premier Van and Storage and worked with Harry Goldman, Harry first helped me move from Chandler, AZ, to Seattle, WA then coordinated my move from Seattle to New Jersey. The crew showed up on time and packed up my 2000 sq ft home in what seemed like no time, they're quick, but also very careful with everything, not a single item was damaged or broken between PHX and Seattle. Working with Harry is amazing, he's honest and takes full accountability from A-Z for the move. Many times i called Harry with questions and concerns, if he didn't pick up my call, he called me back within 5-10 minutes every time. Pricing was better than the competitors, combine that with the great customer service and professionalism from him and his crew and there's nobody that comes close. Thank you Harry for helping me move around the country.
AC
Amit Chandani
5/5 | a year ago
The trailer with 6,200 # of my household goods was to arrive between 5/29 - 6/11.The trailer arrived on 6/25,they sent me a very small compensation check,for my inconvenience.When unpacking,I noticed several boxes were missing.Filed a claim starting on 7/22,they were sending out a trace to see if it was delivered to the wrong address.I called the claims office every two weeks.After one month speaking with a person who had no answers to my questions.Clearing had NO interest,nor knowledge of finding my lost boxes.I will never recommend them to anyone.
AW
Anita White
1/5 | a month ago

FAQs

  • Who will bring the packing supplies?

    Ans: Premier Van And Storage will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • How does a Premier Van And Storage handle moves during bad weather?

    Ans: Premier Van And Storage take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • What areas does Premier Van And Storage serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

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