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r+l carriers

Google Reviews: 2.4/5

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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

2.4
Average Rating
20%
0%
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80%
I see I’m not alone who thinks that R&L the worst logistic carrier. Natasha, who I was unfortunate to communicate with, was very unprofessional, talked over me all the time, and was providing me with the controversial information. Due to her unprofessionalism, careless attitude, and lack of listening skills, the R&L will continue losing money and the customers.
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Artemova Daria
1/5 | 7 months ago
Delivery was supposed to occur between 9am-1pm. Took the day off work in order to be available for the scheduled delivery. 1pm came and went. I called their dispatch line and was informed it was transferred to another carrier because it was too large and they only had one truck going in my direction. I now have to try to take another day of work off in order to receive the shipment. I understand things happen, but call your customer and inform them so that they don’t have to wait around all day.
JP
Justin Parker
1/5 | a year ago
The worst freight and logistics carrier. They missed a delivery window and are giving us a run around that it’s being provided to a third party carrier, now to schedule a new delivery for us. No courtesy call or notification of the change! EVEN when we called at the halfway point of our delivery window, the receptionist still said it was on track to be delivered. Like other reviewers, took a day off of work to accept a delivery and was let down by R+L
DP
David Pavicich
1/5 | 11 months ago
Never deliver at the scheduled date and time. Always a couple days delay and without any notification.
AY
Amanda Yan
1/5 | 5 months ago
I ordered a steel cabinet (350 lbs!) from Costco, shipped to my home by R+L Carriers. Delivery window was between 10:00 AM and 2:00 PM, they delivered promptly at 11:20, giving me a call shortly before arriving. Driver was very courteous and professional. Very satisfied with the service!
HC
Hahn Chung
5/5 | 4 years ago

FAQs

  • Who will bring the packing supplies?

    Ans: R+l Carriers will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Can the R+l Carriers disassemble and reassemble furniture?

    Ans: R+l Carriers can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. R+l Carriers will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • Does R+l Carriers offer free moving estimates?

    Ans: Yes, R+l Carriers offers free moving estimates.

  • Can I make changes to my move date with R+l Carriers?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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