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r & r moving & storage inc Information
7412 Valjean Ave, Van Nuys, CA 91406, United States
DOT No.: 2492412
5/5
5/5
5/5
4.8/5
Blogs
We had an outstanding experience with R&R Moving and Storage. They carefully wrapped and protected all our belongings, ensuring everything was safely moved to our new home. The team distributed the boxes to the appropriate rooms, and I was so pleased with their service that I tipped each mover $200. I highly recommend them.
Thank you Mike for excellent experience 🙏
OR
Orri Rachoom
5/5 | a month ago
I contracted R & R Moving & Storage through Interstate. They were uncommunicative about their arrival. When they showed up, Leo started tacking on charges for services and things we did not receive. Lots of hidden charges as well. The price of the move skyrocketed from what Interstate has quoted the move to be. Leo also said I would have to pay the shuttle fee twice which is illegal. They only brought one man to move all of the furniture. They did not handle my things with care. They broke my TV box trying to force my TV into it AFTER I told them not to pack my TV! Out of frustration, Leo kicked my TV. Other than the TV, Leo did not help pack. He left for his dentist appointment and never came back. We had to help the one man move our things onto the Uhaul. This man told us he was an independent contractor and didn't work for R&R. They deal in cash only. I was supposed to send R&R 50% of the remaining balance but Leo left before I could. Leo is now texting me to Zelle his phone number and that he now wants more than 50% upfront. He told me not to talk to Interstate because they lie.
DW
Diane Wilson
1/5 | 2 months ago
Worst mover ever from Los Angeles to Portland as I have moved many times and never had some many items broken! They are very unresponsive and very very expense! Would not recommend them at all!
The LA crew was horrible but JD who did the delivery was great and couldn't believe how this moved was packed! Also he said he has never seen so many broken items! Don't use them if you value your belongings!!?
VS
Vikki Sue Wilson
1/5 | 3 years ago
DONT USE THIS COMPANY! I was referred to Oded at GM Van lines and apparently they subbed out the work to this nightmare showing up at my house 2 days that we were supposed to be completely moved out. They sent one person at 3:00 pm driving a 25’ box truck. After I was blackmailed to sign the contract and send them half the money, My son had to help load the truck. We moved to Tennessee, The Owner Mike was rude and wouldn’t load anything until I signed a new contract that he changed from per pound to per item from 7k to 14,900.00! He had all of our possessions for over 2 Months. They took one truckload to the house after a month, our realtor met them there and she said they hired local people. Almost another full 2 months we finally get to Tennessee and find that the rest of our items aren’t there and we were missing all of our most important large expensive items. The second truck got to us 3 weeks after we got to Tennessee. Our Stand up piano form my wife’s mom was banged up and chipped, both gun safes (one they opened and items missing), 3 of my wardrobe boxes with my new shoes, 3 nee pair of boots, all my jackets, all my jeans and dress shirts. My power washer is missing, brand nee Generator is missing, our cushions from our wicker furniture missing, my knife and sword collection is missing. The list keeps going!! Dozens of items broken, non of the beds put together. They showed up with the second truck and would not let me inspect my property before I was demanded to pay cash before they would unload. The driver named Carlos called the Sheriffs and I am grateful because it’s documented that he would not let me inspect it. I paid them cash in front of the sheriff at 9:30 am. At 12:00 he said they were going to take a break and would be back in a couple hours. I was putting my son to sleep when I heard them come back and figured they were unloading the rest of the truck and would start putting the beds together, assembling my dining table and my gym equipment they took apart. After I put my son to sleep I went out to check on them and nobody was at the house. They dropped everything that was left in the truck in the driveway and left! I never saw any of them again. I’ve text Mike, Javier and Carlos multiple times and not one response from Mike. I am now forded to file theft report for the state of Tennessee and open a federal investigation from the transportation and shipping administration and press felony charges of grand theft, vandalism. This is the worst experience of any kind my family has ever been through and I don’t want any other families being destroyed by this evil type of business. In search of an attorney and contacting the DA of Los Angeles, filing a police report in California first!
ST
Shield Tactical
1/5 | 3 years ago
I contracted with Interstate and they did not tell me they were a broker. They called to set up the pickup and charged me almost 400 more dollars. Then said R&R would be picking up my stuff and promised me that my stuff would be picked up and delivered directly to NYC from California. They swore my stuff would not be loaded and unloaded several times. Then Mike and some other guys showed up and picked everything up charging me another 1000 dollars. Mike made the same promises. That my stuff would not be loaded and unloaded to different trucks and warehouses. The delivery went smooth in NYC but after unpacking everything I have realized I am missing 2 boxes of stuff. And as the other reviews state, there is no way to get a hold of anyone to get my belongings. They do all this shady stuff knowing full well we are all at their mercy. This is such a disgusting display of humanity! This is all a disgrace to the industry! There are too many shady evil people in the moving industry. Do NOT use this company!!!! And Mike, btw, is a waste of skin! So if you read this mike…I said it! Do NOT trust him or R&R!!!!!!!!
PN
Paula Norton
1/5 | a year ago
FAQs
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Are there any items that the R & R Moving & Storage Inc will not move?
Ans: There are many items that R & R Moving & Storage Inc will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that R & R Moving & Storage Inc is not authorized to move.
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How to get a moving estimate from the R & R Moving & Storage Inc?
Ans: R & R Moving & Storage Inc provides online and on-call moving estimates. Connect with us to get the moving quote easily.
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What days are R & R Moving & Storage Inc open?
Ans: To check our operating hours, please visit our website or call us at the number given on the website.
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What areas does R & R Moving & Storage Inc serve?
Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.
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How does the R & R Moving & Storage Inc ensure the security of my belongings during the move?
Ans: R & R Moving & Storage Inc ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.
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