r & w towing and transport inc

Everyone was super nice, the driver was great. But they charged us $385. It was a police tow after a wreck my teenage daughter had. I didn’t give permission to tow and I certainly wouldn’t have used a company who works with the police. I would have had it towed straight to my house. Talk about kicking a dog while it’s down. This is taking advantage of people when they’re vulnerable.

These guys are legal thiefs. they waited 22 days to file a notice my guess to run up fee's. never let your car get police towed by these guys you won't get notified for 26 days so they can take your car. Their crooks and rude.

This is the most unprofessional place of business I have ever encountered. We called R&W towing from a residence to discount tire. When backing the vehicle off the first encounter the driver had the customer force the all wheel drive vehicle off of the trailer with both back tires locked up. Multiple times he was asked if there was any other way because this seemed like it could cause damage, he assured that everything would be okay. (Multiple witnesses to prove, even on camera footage at discount tire, along with multiple workers standing right there) Now a brand new rim that was just put on yesterday (and was never driven, only time it was moved was from the tire shop and the residence.) I called first thing this morning and the women who answered could’ve cared less. Smart remarks, rude, and not even a bit helpful. She told me she would have the owner call back and never got a call back. Mind you were talking about $400 in damage that a careless driver caused, and she didn’t even want to listen. I thought maybe we just weren’t explaining it, so we put the guy from discount tire on the phone. She really didn’t like that and just continued with the disrespectful remarks and attitude. Unfortunately here we are and we still haven’t got a call back or even a tiny bit of sympathy for an issue THEIR driver caused. I absolutely do NOT recommend you go to R&W towing.

The most rude and up professional people In town instead of a conversation they want to get loud and argue and threaten police.

Excellent service very professional and helpful five stars in my book!!