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Google Reviews: 1.8/5

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icon_mdetailEmail READYTRANSPORT@COMCAST.NET
icon_mdetailCall +1(786) 251-1162
icon_mdetailMap 23634 Sw 107 Ct, Homestead, FL 33032, United States
icon_mdetailNationwide DOT No.: 1664762

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Reviews

Rate This Business
1.8
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Ready logistics has no communication with its customers. Shipped a vehicle from my dealership to a customer in Alabama. Had to call and get updates daily when the vehicle would be picked up. They keep changing dates on me. Can’t understand the regular customer service and I had to get transferred to a manager who I assume is US based. Finally gets delivered to the customer who informs me the keys are nowhere to be found. I made sure to put the customer’s contact information on the envelope so the driver could communicate with the customer with any important information like where the keys were. Had to call in again and speak with another manager who also has no idea what’s going on. Working at a very large dealership we often have customers outside of VA that wants vehicles delivered and our dealership will never use them again.
WR
William Rowe
1/5 | a month ago
Buyer beware !!! I just had eye surgery so I ordered shipping thru ready-auto from K.C.KS, to Odessa, Mo about 65 miles it took 9 days to pick up and deliver for 250.00 ! there is no "customer service" they either lie or tell you delivery on the 30th, so I went today 18th. to pick up myself, I get there and they picked up the car an hour ago ?? needless to say a 130 mile ride for nothing but 50.00 extra in gas wasted ! Never again.............
rs
randy smith
1/5 | a week ago
Once again I have received a bunch of lip service. They do not follow up and return phone calls. The make false promises as to when your vehicle will be delivered. I hadn't used them in awhile so I thought it would give them another try. The results are the same. No communication, no service, false promises and false info as to where my car is at. I am not one to write reviews let alone bad ones. I almost didn't write this one but my hope is that Ready will read this as well as all of the other reviews and make changes in there processes. I hate contribute to there 1.8 Google rating but hopefully they will actually read these reviews and make there business better. Clay McCombs Premier Autogroup
CM
Clay McCombs
1/5 | a month ago
Well we went from a A+ grade hauler to NOT 1 CALL overnight. Now our company passes off shipments to ready. Last person did not speak or understand English. Was hauling with improper equipment, will be banned from our locations for pick up.
CH
Captain Hook Chad Fleming
1/5 | 5 months ago
Actual hot garbage. I placed an order from CA to UT and it got reassigned 15 times. This wasn't even brought to our attention until after we called. No one ever accepted the order, and the car sat for 40 days until I gave up and paid another transport company more money. Don't waste your time
JP
John Pattillo
1/5 | 3 months ago

FAQs

  • Who will bring the packing supplies?

    Ans: Ready Transport will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • How does a Ready Transport handle moves during bad weather?

    Ans: Ready Transport take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Ready Transport will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • What areas does Ready Transport serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

  • How does the Ready Transport ensure the security of my belongings during the move?

    Ans: Ready Transport ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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