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real deal van lines inc

Google Reviews: 4.2/5

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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

4.2
Average Rating
40%
0%
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60%
Absolutely Disastrous – Stay Away from This Company! This is hands down the worst moving service I have ever experienced. From start to finish, it was a complete disaster. First off, the movers showed up completely unprepared, missing essential tools to properly disassemble and assemble my furniture. I specifically mentioned the need for this in my initial communication, so it was beyond frustrating that they failed to bring the right equipment for the job. How can a moving company not have basic tools? It’s absurd! But it gets worse. They intentionally delayed the delivery of my furniture while en route to my new address, dragging the process out far longer than necessary. I was given no clear explanation, and it seemed like they were wasting time on purpose to stretch out the job. This delay threw off my entire moving schedule and caused unnecessary stress. If you're on a tight timeline, DO NOT trust these people with your move. As if that wasn’t enough, when they finally arrived at my new home, they were careless and unprofessional. They scratched up the walls and floors of my brand-new house, leaving noticeable damage. The complete lack of respect for my property was infuriating. No attempt was made to correct the damage, and they shrugged off responsibility like it was no big deal. To top it all off, their customer service is an absolute joke. When I called to express my concerns and request compensation for the damage, I was met with rude, dismissive responses. They clearly don’t care about their customers or the quality of their work, and they made zero effort to resolve the issues. The attitude was “too bad, so sad” and they refused to help in any way. I regret ever hiring this company, and I urge anyone reading this to look elsewhere. They are unprofessional, unreliable, and frankly, do not deserve to be in business. Save yourself the stress, the damage to your home, and the terrible customer service nightmare. Choose a moving company that actually knows what they’re doing and respects their customers—this one certainly doesn’t.
TN
Tirtha Nandi
1/5 | in the last week
On June 28, 2024, real deal came to move items out of a storage unit to our home. The guys were nice and polite, but one of them accidentally broke an antique marble top to an antique dresser. It was an accident. I have tried four times calling the company for reimbursement, I have left four messages to no avail. The company has yet to call me back. I am sharing my experience to let others know that they may be treated the same. Maybe this post will help. I cannot recommend them at this point.
JS
Janet Schoeny
1/5 | 2 months ago
Excellent company! We had Dane, Luis & Jesse help us with our move, and they were exceptional. Incredibly professional, friendly and very well organized. Thank you very much to this company and its workers. I will definitely be recommending this company to anyone needing help with their move!!
NJ
Noely Jimenez
5/5 | 3 weeks ago
The people at Real Deal Van Lines were absolutely wonderful. From booking the appointment to the actual move itself, they were extremely professional and courteous. Not only that, but they were efficient and careful with my furniture. A big shout out to Malik, Denom, and Jeremy for making this experience an enjoyable one. I would definitely use Real Deal again and will be telling anyone that needs to move their furniture to use them for their moving needs.
BD
Brenda Dabney
5/5 | 3 months ago
My daughter used this company to move two years ago. When they moved the piano, it would not fit through the door of her new apartment, so she agreed to have them take it to their warehouse and store it in a climate controlled environment. I went to pick up the piano recently, and it was missing the keyboard cover and the front panel. This is a treasured family heirloom, over 100 years old, and it is very damaged. They haven't been taking or returning my calls, and claim that the piano was damaged when they stored it.
NB
Nancy Beyer
1/5 | a year ago

FAQs

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Who will bring the packing supplies?

    Ans: Real Deal Van Lines Inc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • How does the Real Deal Van Lines Inc ensure the security of my belongings during the move?

    Ans: Real Deal Van Lines Inc ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

  • Can I make changes to my move date with Real Deal Van Lines Inc?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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