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Google Reviews: 2.6/5

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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

2.6
Average Rating
20%
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80%
Horrible… horrible … terrible! Why DMV or transportation government people keeping eye on this kind of scammers! Very bad experience! Very unprofessional, and they are super bad movers. I really don’t want anyone else to go through this and they are a super horrible company. At first it was all holly jolly and they gave a super low price, we video called them and everything and showed them all our stuff and increased it only a couple hundred dollars and changed the cubic footage. As soon as the movers arrived they had a super nasty attitude. For only like one bedroom worth of stuff they increase the money. We told them that we only payed for a certain amount and they said in fine print that they wouldn’t change the price at all. We told them all the items we had which was around 25-30 and we have the call records. The movers came and said we only have 19 items! We went back to show them proof of the amount of items and the price, they had deleted the previous email and changed the amount of items on the email so we would have to pay more, when we called them they said to give the phone to the driver and he started lying in front of us. We told them that we are able to sue them because we had screenshots and proof they changed it but they hung up on us. They changed all the fine print and the pricing trying to play us. As soon as we caught them in their lie they left all our stuff outside and drove off saying it was our fault! NEVER EVER BOOK THIS MOVING COMPANY EVER, TOTAL SCAM!!
PR
Preet Rajput
1/5 | 3 months ago
Well, the price sounded great in the beginning, but then they tripled it when they arrived. I’ve never felt more taken advantage of.not only did they lie about Everything. they damaged pretty much all of my belongings, and when I called to talk to him about it, he said well that’s a part of moving deal with it Stay far far away these people there're bad news and need to be turned into the DOT One of their customers, I filled a complaint About this company as well
JJ
Jay J
1/5 | 10 months ago
Grossly under quoted me to obtain my business, even after I expressed concerns with the cubic feet allotted to be transparent for planning purposes. Was assured that it would be more than enough space. After the movers that they contracted showed up, the move ended up being almost 3 times the amount we were quoted for only half of our belongings. Sincerely would advise against using this company, you're better off renting a uhaul yourself and hiring laborers to load it.
GC
Geremy Cheeks
1/5 | 2 years ago
Excellent service and great price. We had four employees help us move our three-bedroom home. They quoted us an estimated 7 hours after doing an in-home inventory. The guys showed up right on time and got straight to work. I couldn't believe how quickly they emptied our house. They took amazing care of all of our furniture. They disassembled and wrapped furniture in blankets faster than I thought was possible. We had quite a few large/heavy/fragile items and not a single thing was broken or damaged. It ended up taking them 8 hours, plus an additional hour for drive time, totaling 9 hours. Worth mentioning, I thought the 1-hour drive time was already included in the estimate. Also, if you don't pay in cash there is a fee. Great guys and team.
SR
Sarah Rogers
5/5 | 6 years ago
Super unprofessional and unreasonably priced. I got a quote about moving to Phoenix that I was not all that interested in and when my plans changed because I found out I was pregnant the rep I was working with got a super nasty attitude and became very rude and intolerant. Past that, she kept calling and harassing me afterwards, even after I asked them to stop calling me because I wasn’t moving. It’s not like people don’t have to move eventually, why burn the bridge with potential customers? All I can say is don’t give them your info, you’ll regret it. I regret it and I never gave them any money or ever even let them touched my belongings.
KB
Karisa Bailey
1/5 | a year ago

FAQs

  • How does a Red Lines Van Lines handle moves during bad weather?

    Ans: Red Lines Van Lines take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • Can the Red Lines Van Lines disassemble and reassemble furniture?

    Ans: Red Lines Van Lines can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Red Lines Van Lines are easily available and moves are less expensive.

  • How does the Red Lines Van Lines ensure the security of my belongings during the move?

    Ans: Red Lines Van Lines ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

  • Can I make changes to my move date with Red Lines Van Lines?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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