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Google Reviews: 2.7/5

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icon_mdetailCall +1(773) 609-0479
icon_mdetailMap 4100 W Fillmore St, Chicago, IL 60624, United States

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4.8/5
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Reviews

Rate This Business
2.7
Average Rating
20%
0%
0%
0%
80%
Pricing is falsified and They dropped and cracked my TV. The claim was filed with Suddath, Beatrice Kims, Customer Service Supervisor, and she has THE WORST attitude, and is very dismissive. Her attitude, is uncalled for, regardless of the turnout of the situation. I would have just given my TV to strangers and bought a new one, rather than to have this headache.... It's very frustrating. I was informed after services were completed that it was just approx. $300 something to crate and relo my tv, well, apparently, it was the same fee to uncrate it. They intentially avoided sharing that information explicitly.
JM
Jenay Mckinney
1/5 | 2 months ago
Their staff was not prepared to perform the work and took shortcuts resulting in damages to imported custom furniture. They made upfront assurances of full coverage, but have scince rescinded. Escalations underway but it seems this is standard operation procedure for them. Delay, deny and defend - I’m on the last D with them at the moment. They initially claimed it with their insurance but were themselves denied as the insurance company found them to have been negligent in their handling of the furniture. Rather than taking accountability, they minimize the issue.
MF
Masood Faizi
1/5 | 6 years ago
While these folks appear to be professional they didn't show up on time for the crating, but had me wait at home for them and then didn't show but did come the next morning. The craters were nice and got everything crated. The crate created however did not protect the piece and was broken in the move, but when it came to their liability they choose not to accept it. You would be better off to save your money and take your chances elsewhere.
DW
Dale Wicks
1/5 | 7 years ago
Great third party services to help make your move go smoothly. Great customer service. If you're moving and need special items taken care of, piano, grandfather clocks, glass, mirrors, or something sentimental, RMS can help.
tl
tori love
5/5 | 5 months ago
Me and my husband just scheduled moving with them were a military couple and not only did they push our move back two days they were unresponsible disrespectful and not to add very rude don’t move things responsibly either I do not recommend moving with them
HB
Hannah Banana
1/5 | 2 years ago

FAQs

  • Are there any items that the Rms Moving Company will not move?

    Ans: There are many items that Rms Moving Company will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Rms Moving Company is not authorized to move.

  • How does the Rms Moving Company handle heavy and bulky furniture?

    Ans: Rms Moving Company carry moving and packing equipment to move complex shapes, and heavy items.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Rms Moving Company are easily available and moves are less expensive.

  • How to get a moving estimate from the Rms Moving Company?

    Ans: Rms Moving Company provides online and on-call moving estimates. Connect with us to get the moving quote easily.

  • How does the Rms Moving Company ensure the security of my belongings during the move?

    Ans: Rms Moving Company ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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