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roger cleveland
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Roger Cleveland Info | Compare Moving Quotes

Google Reviews: 3.1/5

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iconBox roger cleveland Information

icon_mdetailCall +1(813) 927-6223
icon_mdetailMap 4158 Alafia Blvd, Brandon, FL 33511, United States
icon_mdetailNationwide DOT No.: 1222971

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Reviews

Rate This Business
3.1
Average Rating
40%
0%
0%
0%
60%
I not only do not understand all of the negative reviews about Cleveland golf, but I could not disagree with them more. I have purchased custom clubs from them on multiple occasions, and have had great experiences each time. And contrary to what many reviews here have stated, I received excellent customer service. I was able to communicate easily and often via email with customer support on multiple occasions. Everything from order status, grip changes and subsititutions, and product information before purchasing, was discussed with support. And every question I've had has been answered by support. Don't be fooled by the negative reviews. I Cleveland and their subsidiaries are great companies who make great products. I will certainly be ordering from the again and would recommend anyone to do business with them as well. On a side not, I am not affiliated with Cleveland nor have I recieved any compensation for this review. This is just an honest review.
CN
Cody Nutt (THUNDER)
5/5 | a year ago
Horrible Customer service. Ordered a wedge on line. Did so because I wanted it to be 1/2 in longer than std. Paid a premium. Confirm lead time was 2-3 weeks. Okay with pandemic winding down understandable. Over a month later no wedge. Never received a confirmation email. Called to get status and order number. I was on hold over 20 minutes. Customer service person was rude. Acted like I was wasting his time. When I asked what the delay was he said "they get thousands of orders". Really, that is how most business work! That is not an explanation to my order delay. The order number they gave me still does not come up in there order status queue. Called again and was told 5-7 days. Writing this review over a week after that last call. Poor poor service! Beware
JN
Jason Neves
1/5 | 3 years ago
Horrible CS. Ordered clubs March 15, 2022. Website said 2 weeks. Finally shipped 4/7/22. Fedex delivery tentative for 4/13. 1 month. You lost my business. They better be dead on, or you'll get them back for a refund. Should of ordered from Cobra.
GN
Golf Nut
1/5 | 2 years ago
A few years ago I bought some things from them. Took almost a month even though they said a few days. Never used them again. Then a few years later and a few days ago. I tried to order some golf balls. Just golf balls, and paid for 2 day shipping. It's been four days and I haven't received a tracking number. There really is no customer service. Oh and last time. I reached out to them. The lady who I exchanged emails with was quick and rude. No explanation to why a five day process is taking a month and I seriously live less then 20 miles from them.
J
Jeff
1/5 | 2 years ago
I had purchased a set of irons and a putter in early February. I received an email saying that my order was partially shipped. I only received my putter so I called. I spoke to Nicole R. and she told me that they should ship out in 2 days. She accidentally had given me the wrong information, so she contacted me back immediately. It was quite a wait, but because of the customer service provided I didn't mind. She stayed in communication with me until the irons were shipped. Because of the customer service received I would continue buy from Cleveland in the future . Cleveland has found a customer for life. Well, as long as Nicole is still there, jk.
SL
Stanley Leak
5/5 | 3 years ago

FAQs

  • Who will bring the packing supplies?

    Ans: Roger Cleveland will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • Are there any items that the Roger Cleveland will not move?

    Ans: There are many items that Roger Cleveland will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Roger Cleveland is not authorized to move.

  • What days are Roger Cleveland open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • Can I make changes to my move date with Roger Cleveland?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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