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royal hawaiian movers - oahu

Google Reviews: 4.3/5

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iconBox royal hawaiian movers - oahu Information

icon_mdetailMap 3017 Ualena St, Honolulu, HI 96819, United States

NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

4.3
Average Rating
60%
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This company is great too work with. Always communicative and efficient. Extremely professinal, kind, and treated us with aloha. They unpacked us when we arrived to Kaneohe and greeted us with a pineapple (which we planted and just got another pineapple from). They did such a good job with the unpacking we requested them for packing up. Again very efficient and kind. Full house in three pretty short days. Management was also great to work with on an extra request we needed assistance with. Both movers and managers treated us like ohana, not just another job.
SR
StephNJosh Roose
5/5 | 2 months ago
These guys are much better than U-Pack and you get much more for your money; pick up and delivery. They did loose one of our boxes, but gave us credit for that. It was convenient to have them come pack the items I hadn’t already packed, but they did use an incredible amount of paper, including to pack things that totally didn’t need it, such as towels and blankets. The shipping is very good, and I had no complaints when we did our own packing going to Maui.
JA
Julisa Adams, MA
4/5 | a week ago
Nino and Reymark did an outstanding job! They packed all of our belongings with care, and we appreciate so much the quality of their service! My family and I are so happy all our move was nice and smooth having these two folks! They were very polite, and attentive with packing things very well! Nino knew how to answer our questions, concerns, and found ways to help us, and with his skills, he definitely took that weight of stress off of us. Also, when they saw something that was important in our home goods, they brought it to my attention , and that is something that I really appreciate and loved of them! They worked hard and they both had a great work ethic! Thank you so much!!!
NM
Nohemi Magnuson
5/5 | 2 weeks ago
My experience was excellent. Royal Hawaiian staff was always responsive and courteous. The packers wear uniform, nice Aloha shirt, they are fast, considerate and was very careful with my properties. They were well trained and about business. My experience was like day and night compared to any other company I used lately and in almost 30 years. I am looking forward to receiving my property just like it left my home and treated in the same fashion by the company receiving end. Thank you
ES
Evonne Stewart
5/5 | 4 months ago
Gone is my love affair with Royal Hawaiian - where I previously sung their praises from the rafters, I just receive my shipment in Virginia and realized exactly how poorly they performed. When we left Hawaii, Royal Hawaiian had scheduled 4 days to perform our pack and load of ~10,000 pounds of HHG. On the evening of Day 1 they stated they were going to get us packed and loaded the next day (Day 2 of 4). We didn’t request this and asked them not to rush - we didn’t want our belongings damaged. They assured us it wasn’t an issue and would be done very easily. At 5 pm on Day 2 they still had significant work to do and surged an additional 3 people to complete the job - which at 9 pm they finally accomplished. The next day we found several oil spots on our driveway left by their moving truck - although they promised to correct this issue, they never did and left us in a lurch with our landlord. Then our household goods arrived today - where do I begin. How about they packed my Waterpik in the same box with the toilet bowl cleaner and toilet plunger - no paper separating anything, just the thing I clean my teeth with laying with the thing I clean poop with. Boxes were overpacked, light boxes placed on the bottom of the stack and crushed, boxes ripped by the poor crate construction, furniture not wrapped and subsequently scratch beyond repair. Let’s not forget - that picture of the hand weights are weights just rolling around in the bottom of the crate - they labeled these as being in a box, but no - just rolling around in the crate. Dishonesty abounds. And now I have to clean up the filth they made on my clean belongings. This is just the first 6 crates - we’ve got 6 more arriving tomorrow so I’ll provide an update on how they performed in round 2 - I’m not holding out any high hopes for improved performance. We specifically requested Royal Hawaiian - they were supposed to be the best on the island but I can not and will not endorse Royal Hawaiian - if you see my name attached to a favorable review it was prior to this debacle.
MH
Michal Holliday
1/5 | a year ago

FAQs

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Royal Hawaiian Movers - Oahu will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • Does Royal Hawaiian Movers - Oahu offer free moving estimates?

    Ans: Yes, Royal Hawaiian Movers - Oahu offers free moving estimates.

  • How does the Royal Hawaiian Movers - Oahu ensure the security of my belongings during the move?

    Ans: Royal Hawaiian Movers - Oahu ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

  • Can I make changes to my move date with Royal Hawaiian Movers - Oahu?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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