rtt auto transport llc

My car was towed and it was my own fault. I took too long to transfer my registration from my parents to myself and my apartment complex had it towed for not having the correct parking pass. Does tow company charge me double of what they have posted at our apartment complex and the manager who could make those adjustments refuse to come to the office and help all the people that got towed the night before. He told his secretary if we want our cars back we have to pay whatever she asks. I recently saw on the news that there was a tow company owner that was arrested for charging more than was advertised. These cars were registered and for whatever reason didn't have their new parking pass yet and we were screwed in that way in the first place. I can understand towing vehicles that are not registered or broken down. You're already hurting people in a section 8 apartment complex and your decision is to double charge these people. I was originally given a price of three times what is posted and when I arrivedthey told me $60 less because I picked it up in the morning and it wasn't an overnight charge and I was surprised because I would have paid the extra $60 to pick it up right then and there so I could have gone to work because I also missed a day of work for this which makes me wonder if section 8 wants us to pay them or not because if I can't go to work I can't pay my rent. Please do not use this company for car repairs or any towing Service as they will overcharge you and also charge you for extra fees for items not even used on your vehicle ie: dolly, flatbed, labor... I don't understand what any of the labor charges were for since I already paid $105 for hookup and that includes the labor of hooking up that's what the charge is for. Lol. Anyways if you have any kind of common sense you will not use this company! I was charged $300 for my tow, the vehicle was picked up at 2:00 a.m. and I retrieved it from their office at 9 a.m. my car requires no special hookup or any extra labor fees or costs and is a very basic and easy transport. My toe should have been around $160 including taxes and any fees. We are 10 mi apart. Please don't use this company!

These people are so unprofessional car got towed my fault registration expired paid 299.48 125.00 for the towing another 125.00 because they couldn't let me take my car without emissions then wanted me to wait 2 hours for a driver who was in Mass. Seriously they expect me to believe they run a business with one flatbed!!!! Anyway fees and other things they charge went up 299.48 ended up picking up my truck they left outside of gate then didn't even have the face to see me out with my car so I gifted 125.00 cause driver didn't take my car to emissions test worst towing ever

This company was very rude on the phone. I have never felt more disrespected in my entire life. Would NOT recommend! Much better places than this company. I will not tolerate foul language when I just asking a simple question!

Horrible towing company! They were speaking to me as if I didn’t understand English and made me feel discriminated as a hispanic woman even though I understand English perfectly. The woman I spoke to was very rude and had a horrible attitude. They are not friendly whatsoever!

They damaged my car and won’t even try to talk or take responsibility !!!!!