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schaap moving systems
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Schaap Moving Systems Info | Compare Moving Quotes

Google Reviews: 4.4/5

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icon_mdetailCall +1(518) 459-2220
icon_mdetailMap 6 Brown Rd, Albany, NY 12205, United States

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4.8/5
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Reviews

Rate This Business
4.4
Average Rating
80%
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20%
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What began as a five star experience sadly devolved into this rating. Schaap Moving & Storage offers competitive prices and the fellows who loaded the truck for the move were pleasant, efficient and very respectful of my possessions. Unfortunately, a stone console table, even though it was well wrapped, broke during the move. These things can happen. Where the company fell down on the job was regarding customer service. I immediately informed them of the damaged item and even sent the original invoice for its purchase to substantiate the value of the piece. After many phone calls and emails, there was never any resolution from the person in charge of residential moves. I now have a broken table top and no recourse from Schaap Moving and Storage. The cost of replacement would not be an expense to the company since I purchased insurance so I don't understand the reluctance on the part of the moving company to make this right. What a shame that a company that could have gotten a stellar review showed that it really doesn't care about its clients!
EF
Evelyn Farbstein
2/5 | a month ago
I'd recommend Schaap to anyone in need of movers without any hesitation. My experience with them was delightfully positive in every regard. Gavin, who prepared my quote, was not only responsive and helpful, but also wonderfully accommodating. He prepped my quote fully online, instead of requiring an in-person evaluation, and was even able to reschedule my moving date a few days early on short notice when I requested to. The moving crew then matched that same stellar quality on moving day -- they showed up a bit early, got everything protected, loaded, moved, and unloaded before it was even noon. They were astonishingly fast and efficient, as well as amiably professional. All in all, Schaap made the actual moving part of my move a total breeze -- well worth every penny.
IS
Ienna St John
5/5 | 4 months ago
Extremely professional, courteous and efficient. Their crew was top notch. I cannot recommend them higher for a local or long distance move. Thank you Schaap Moving Systems.
MR
Misty Rider
5/5 | 4 months ago
The team at Schaap were awesome. Easy to work with and on time for pick up and delivery. They stored our belongings for over a month and delivered to our new home in CT. Also, did not gauge us in price. One company came in about $10,000 more. So pleased I went with Schaap. Thank you guys!
PE
Paula Elson
5/5 | a year ago
These guys take a lot of the stress out of moving from the start! They say you get what you pay for and with this company that holds true! The Manager came to give a quote and was so professional and kind, letting me know when he was 10 minutes out so I wouldn’t have to leave work for a “window” of when they may show up. Same for pick up. The gents arrived on time for my pick up, were very professional, put mats down to protect my floors and were very efficient! My belongings arrived as promised two days later and at the time they told me. They took good care in wrapping everything in blankets and plastic wrap to ensure nothing would break! John and Tim really went above and beyond to make sure my heavy things were exactly where I wanted them before leaving. Thank you to the Schapp team for making this move a smooth one!
JP
Jessica Perez
5/5 | 2 years ago

FAQs

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Who will bring the packing supplies?

    Ans: Schaap Moving Systems will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Are there any items that the Schaap Moving Systems will not move?

    Ans: There are many items that Schaap Moving Systems will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Schaap Moving Systems is not authorized to move.

  • How does the Schaap Moving Systems handle heavy and bulky furniture?

    Ans: Schaap Moving Systems carry moving and packing equipment to move complex shapes, and heavy items.

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