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self-storage at u-haul

Google Reviews: 4.1/5

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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

4.1
Average Rating
40%
0%
40%
20%
0%
Bad customer service, but I appreciate the wide variety of sizes of storage units that makes it easier to find the most affordable option. It seems each unit has a flimsy pest control trap. When I asked about it the employee was dismissive, essentially saying "tough luck, deal with it." (not a direct quote, but that was the attitude.) Pest control is necessary, but it would be nice if there was a solution that we could still stack stuff safely on top of the trap.
TS
Trevor Smigiel
3/5 | a month ago
Not so seemless mobile pickup, keys were missing in key box. Had to stand in queue pretty long. Would suggest to go with someone to hold queue and be in queue while filing mobile pickup application. Besides center has plenty pickup options.
sv
shivani verma
3/5 | in the last week
I have been renting with U-Haul for over 2 yrs. This location in Santa Clara, CA is excellent, right next to 101 so is convenient and easily accessible. Very clean and they have safe checkpoints to keep your items safe and secure. The pricing is also very competitive. Also the staff is very professional , courteous and friendly. Never had an issue. Thank you
FJ
Francisco J Chandler
5/5 | 4 months ago
the truck was parked in the middle of a group of other trucks, not ready for me to drive it away. as a result the pickup took almost 45 minutes. check engine light was on and it was very noisy.
LS
Lukas Sach
2/5 | 7 months ago
I was having trouble with the self check in. A representative came right up to me to see if I needed assistance. Outside even! I hadn’t even entered the device doors and was already being helped. They “took care of it” for me. I mean literally. After about 60 seconds the representative emailed me my receipt and had me on my way. 11/10 stars. Thank you so much for making a difficult process so easy to finish.
CF
Chris Fargo
5/5 | 4 months ago

FAQs

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • Can the Self-storage At U-haul disassemble and reassemble furniture?

    Ans: Self-storage At U-haul can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • Does Self-storage At U-haul offer free moving estimates?

    Ans: Yes, Self-storage At U-haul offers free moving estimates.

  • What areas does Self-storage At U-haul serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

  • How are fragile items handled by Self-storage At U-haul?

    Ans: Self-storage At U-haul uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

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